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Sitia Beach City Resort & Spa

5.0 star property
Fuel your day with an energizing breakfast buffet then dive into beach activities or treat yourself to blissful spa treatments.

Choose dates to view prices

Sitia Beach City Resort & Spa offers a haven by the sea, where active travelers can enjoy volleyball, basketball, and cycling on-site. Unwind with a body wrap at Sitia Spa or relax in the seasonal outdoor pool. With free breakfast buffet and coffee shop/cafe nearby amenities include grocery shopping for essentials as well as bike rentals to explore local attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is Rp2.097.708
Rp2.696.232 total
includes taxes & fees
29 May - 30 May
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About this property

Sitia Beach City Resort & Spa

  • Luxury family-friendly hotel by the sea
  • At Sitia Beach City Resort & Spa, you can look forward to a free breakfast buffet, a poolside bar and a corner/local shop. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and beach volleyball. Treat yourself to a massage, a body treatment or a facial at Sitia Spa, the on-site spa. Enjoy on-site activities, such as volleyball and basketball. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Additional perks include:
    • A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge)
    • Access to a nearby health club, express check-out and express check-in
  • Room features
  • All 161 rooms offer comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Free toiletries and hairdryers
    • LED TVs with cable channels
    • Furnished balconies or patios, fridges and free infant beds

All-inclusive details

  • All-inclusive room rates at Sitia Beach City Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Eco-certified property
  • This property participates in the Green Key (Foundation for Environmental Education) and Travelife – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 April and 21 April.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 100 per accommodation, per day

Service animals are welcome, and are exempt from fees

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 100 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1040Κ015A0076200

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 April to 31 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Sitia Beach City Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Sitia Beach City Resort & Spa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Sitia Beach City Resort & Spa on 29 May 2026 start from Rp2.097.708, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sitia Beach City Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 100 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sitia Beach City Resort & Spa?

Self-parking is free at this property.

What time is check-in at Sitia Beach City Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sitia Beach City Resort & Spa?

Checkout is at noon.

Does Sitia Beach City Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sitia Beach City Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Sitia Beach City Resort & Spa located?

Located in Sitia, this beachfront hotel is in the entertainment district and within a 10-minute walk of Petras Beach, Sitia Archaeological Museum and Folklore Museum. Chiona Beach and Maridáti are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 73 out of 158 reviews
Rating 8 - Good. 54 out of 158 reviews
Rating 6 - Okay. 22 out of 158 reviews
Rating 4 - Poor. 7 out of 158 reviews
Rating 2 - Terrible. 2 out of 158 reviews

Reviews

Verified

10/10 Excellent

Neo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in Sitia

Very welcoming Son and Mother host, amazing view , fantastic facility and extremely clean, all round great place to stay. I would strongly recommend staying here if you come to Sitia
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and awesome breakfast buffet. Location is great. The hotel room is a bit dated, but other than that it was good!
Stayed 1 night in May 2024
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay in a charming location. Sitia has an excellent beach and a bustling waterfront just a few minutes walk from the hotel. The hotel itself is good and the staff are extremely obliging.
Stayed 14 nights in Sep 2023
Verified

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities, room comfort
A wonderful hotel. Great staff. The location and grounds are lovely. Pools are so perfectly maintained with plenty of sun chairs. We used the fitness center, which you can reserve. It has everything you need for a good workout. Seafront restaurants are a short walk away. The Cretan House was our favorite. Right on the harbor with impressive food. Also liked the easy parking. If you drive in Crete you know what that means. Our 4 night stay was a highlight of our 6 week trip around Crete. Highly recommend.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Lovely welcome, polite staff. We had a room upgrade to a sea view which was nice. Breakfast was plentiful but as it was end of season the bread rolls and croissants were very dry. The fruit had swarms of fruit flies so we decided not to bother, but there were other options. The pool area looked nice and clean with lots of seating options. It was very quiet, possibly we were there on their last open weekend, not sure. Sound proofing wasn’t good In the bedroom, we could hear a man talking loudly either in the next room or in the corridor around midnight. I’m sure that in the height of the season it is a very different experience. Having said that the beds were comfortable and there was plenty of hot water. We don’t think it merits the 5* rating.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to the Sitia Waterfront and restaurants. Overall a nice property.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joseph Ardell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a good location. Sitia is a great city too
Stayed 1 night in May 2023
Verified

8/10 Good

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice, older but clean. The food was very good so many choices and staff was exceptional
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel with very friendly and attentive staff. Spa offered luxurious and relaxing treatments which added to my overall holiday experience. I would recommend it to anybody looking for special Greek destination.
Stayed 11 nights in Aug 2022
Verified

6/10 Okay

Edwin

Liked: Cleanliness, staff & service
Very unfriendly for non France people, although everyone speaks good English, everything is France orientated
Stayed 14 nights in Aug 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 5 nights in Jul 2023
Verified

6/10 Okay

Tamar

Liked: Cleanliness, staff & service
The food was pretty bad
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, very nice hotel. Three tho gs that could be improved. - workout machines in the gym are way outdated for a 5 star hotel - seems that the floors in the rooms do not get sweeped very often. There are piles of dust and dirt, especially in the corners - very difficult for vegetarians to find enough to eat at the buffet besides just same salads every day.
Stayed 7 nights in Jul 2022
Verified

4/10 Poor

Tina

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed at the Sitia Beach Resort & Spa, which is still advertised as a five-star hotel – maybe it was 15 years ago, but not anymore. The entire complex feels outdated and in need of renovation. We had booked a Maisonette room, but it was dark and located directly by the main pool. It was impossible to open the windows for light or fresh air because of the constant noise and lack of privacy. We asked to change rooms and moved to the main building, which was slightly better, but the bathroom was so tiny that there was no space to put any personal items. We had booked with breakfast, but the food was a major disappointment: mostly industrial, frozen products simply warmed up by the kitchen – far from what you’d expect from a hotel in this category. Overall, we left one day earlier than planned, disappointed and relieved to go home. Definitely not worth the five stars or the price.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

SEBASTIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand hôtel très propre, tous les équipements sont sur place. Chambre confortable et très propre. Petit déjeuner et repas sous forme de buffet varié et qualitatif Plage et centre ville à proximité.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Corinne

Liked: Staff & service, amenities
Ottima posizione a due passi dal centro di Sitia. Camere pulite ma con il bagno un po’ piccolo. Colazione nella media. Per un 5 stelle mi aspetto qualcosa di più.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: Besonders hervorheben möchten wir das leckere und abwechslungsreiche Essen sowie das freundliche Personal. Wir haben uns stets wohl gefühlt. Das Zimmer verfügt über einen großen Fernseher, Kühlschrank und Wasserkocher. Es wurde regelmäßig gereinigt. Wir haben immer direkt am Hotel einen Parkplatz gefunden. Negativ: Der Einstieg in die Dusche ist auch für uns schlanke Menschen recht schmal. Bei Ankunft hatten wir ca. 30 Mücken im Zimmer. Da wurde wohl bei der Reinigung die Tür offen stehen gelassen. Es gab im Bad Handtuchhaken, aber leider keine Schlaufen an den Handtüchern. Fazit: Alles in allem hatten wir trotz dieser Kleinigkeiten einen super Aufenthalt in dem Hotel.
Stayed 10 nights in Oct 2024
Verified

10/10 Excellent

CORINNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très attentif . Un grand merci à Maria de l’accueil et pour sa gentillesse Hôtel très bien placé Plage un peu étroite mais c’est parfait Plusieurs piscines Environnement sympa avec restos et bars et commerces
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities
Ho sggiornato 8 notti in questa struttura. I servizi offerti sono di ottima qualità. Piscine pulite, la più grande èservita da un pool-bar.. Tutto il personale è molto cortese, disponibile e sorridente
Stayed 9 nights in Aug 2024
Verified

10/10 Excellent

GILLES

Liked: Cleanliness, property conditions & facilities, room comfort

Très bon rapport qualité prix

Hôtel 5 étoiles qui assure. On n'est pas déçu. De notre chambre une belle vue mer, de l'espace et une terrasse. On a juste à traverser la route pour être sur la plage. Des transats et des parasols sont dispo. On est à 5 mn à pied du petit port et de ses activités. L'hôtel dispose de plusieurs grandes piscines. Le petit déjeuner est royal. Rapport qualité prix c'est parfait.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöner Bungalow mit hervorragenden Frühstück
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli kävelymatkan päässä keskustasta. Hotellissa oli samaan aikaan paljon ryhmäseurueita, mutta esim. uima-altaalta löytyi hyvin tilaa silti. Aamiainen oli erittäin hyvä ja kattava.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbares Hotel in Sitia

Chatmantes Hotel, mit vielen Pools und Grün, köstliches und vielseitiges, abwechslungsreiches Frühstück, schnelles WiFi. Das Hotel ist 5 Minuten zu Fuß zum Zentrum von Sitia gelegen. Sehr ruhig, toller Blick auf die Bucht uns das Meer. Freundliches und aufmerksames Personal. Jederzeit wieder!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentillesse du personnel, le sérieux et le calme de l' établissement.
Stayed 7 nights in Sep 2022