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Reviews of The Atrium Hotel and Resort Yogyakarta

4 out of 5
The Atrium Hotel and Resort Yogyakarta
Jl. Kebon Agung No. 20 Sendangadi, Mlati, Sleman, Yogyakarta

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel with Reasonable Price
Location of the hotel is very strategic. Close to Monumen Jogja Kembali, dan in the crossing of Ring Road to Magelang. It is not centrally located in the city centre, but very easy access to get anywhere else. Room is quite comfortable, spacious, and clean. and in term of price, I think it is very reasonable.
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Low

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book 02 twin room for 03 Night stay, cos it’s fully booked, although I want 01 queen bed room on request with connecting room, on check-in, frontline staff was good to improvise with the 02 single bed join to make a queen bed but it’s not comfortable to sleep with, which I have to accept cos it’s fully book. No connecting room but with front door facing each other, which I am satisfied with. Breakfast buffet is good and have variety. MacDonald fast food just nearby to compliment our extra craving at night. Place is quiet & safe , with street food nearby with local favour. And best of all, I don’t have to go to Jl. Malioboro to watch fireworks on New Year Eve , I watch it at Jogja City Mall , just 20 minutes walk from hotel without much trouble with family of six with kid. The fireworks is better than we expect. Love It. 👍💕.
Stayed 3 nights in Dec 2019
Response from Dewi on 10 Jan 2020
Dear Mr/s. Low, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you for spending your time to share your great experience and review our property during your stay with us. It has been a great pleasure to know that your stay with us was memorable one and our service met your expectation especially about rooms allocating, food and our location. Your review encourages us and becomes a great value to always keep maintaining and improving to give the best service towards our customers. Again, we thank you and appreciate for all your kind feedback and we would definitely be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain. Best regards, Dewi Room Division Manager

8/10 Good

Muliyanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Dewi on 18 Sep 2019
Dear Mr. Muliyanto, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you for spending your time to share your great experience and review our property during your stay with us. It has been a great pleasure to know that your stay with us was memorable one and our service met your expectation. Your review encourages us and becomes a great value to always keep maintaining and improving to give the best service towards our customers. Again, we thank you and appreciate for all your kind feedback and we would definitely be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain. Best regards, Dewi Room Division Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect.Not so far to everywhere in Yogya
Stayed 1 night in Jul 2019
Response from Dewi on 9 Jul 2019
Dear Sir/Madam, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you for spending your time to share your great experience and review our property during your stay with us. It has been a great pleasure to know that your stay with us was memorable one and our location met your expectation. Your review encourages us and becomes a great value to always keep maintaining to give the best service towards our customers. Again, we thank you and appreciate for all your kind feedback and we would definitely be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain. Best regards, Dewi Room Division Manager

8/10 Good

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more attention to the bath room clean, water mark and soap residues on the floor, overall it's very good hotel and recommended
Stayed 1 night in Apr 2019
Response from Dewi on 2 May 2019
Dear Mr. Irfan, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you for spending your time to share your great experience and review our property during your stay with us. It has been a great pleasure to know that your stay with us was memorable one and our service met your expectation. We furthermore do apologize should there has been any inconvenience occured during your stay in relating with the cleanliness in bath room. Your review encourages us and becomes a great value to keep improving our service towards our customers. Again, we thank you and appreciate for all your kind feedback and we would definitely be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain. Best regards, Dewi Room Division Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the atrium very much. The most enjoy part of my trip. food and facilities, staff and service, oh yeah, they speak English well. Definitely will recommend to my family and friends.
Stayed 3 nights in Feb 2019
Response from Dewi on 27 Feb 2019
Dear Sir / Madam, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you and appreciate for spending your time to share your great experience and review our property during your stay with us. It has been a great pleasure to know that your stay with us was memorable one and our service met your expectation. Your review encourages us and becomes a great value to always keep maintaining in providing the best service towards our customers. Again, we thank you for all your kind feedback and we would definitely be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain. Best regards, Dewi Room Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atrium
Good location at reasonable price
Stayed 1 night in Dec 2018
Response from Dewi on 11 Jan 2019
Dear Sir / Madam, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you for your kind feedback and spending your time to share your great experience and review our property during your stay with us. It has been a great pleasure to know that your stay with us was memorable one and our service met your expectation. Your review encourages us and becomes a great value to always keep maintaining to give the best service towards our customers. Again, we thank you and appreciate for all your kind feedback and we would definitely be glad of welcoming you back at our hotel for your next visit to Yogyakarta. Best regards, Dewi Room Division Manager

10/10 Excellent

Vicki, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were nice and provided great service, the room’s cleanliness were regularly maintained, it’s nice to come back to a clean and comfortable room after a long day. Kudos to the housekeeping team for always keeping the room nice and clean! Didn’t make use of the hotel amenities (gym, swimming pool etc.) but looks decent. Convenient location, Jogja City Mall is nearby, there are convenience stores that is around the hotel as well. Overall, i had a really pleasant stay. Thank you, The Atrium Hotel and Resort Yogyakarta.
Stayed 5 nights in Nov 2018
Response from Dewi on 28 Nov 2018
Dear Mr. Vicki, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you for spending your time to share your great experience and review our property during your stay with us. It has been a great pleasure to know that your stay with us was memorable one and our service met your expectation. Your review encourages us and becomes a great value to always keep maintaining and improving to give the best service towards our customers. Again, we thank you and appreciate for all your kind feedback and we would definitely be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain. Best regards, Dewi Room Division Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Highly recommended. Good service, delcious food, clean.room/environment, accessible, w
Stayed 4 nights in Oct 2018
Response from Dewi on 26 Oct 2018
Dear Sir / Madam, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. Thank you for spending your time to share with us your experience during your stay at our hotel. It has been a great pleasure to know that your stay with us was memorable one and our service met your expectation. Again, we appreciate and are thankful for your kind feedback towards us and we definitely would be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain. Best regards, Dewi Room Division Manager

10/10 Excellent

RAKHMA INDAH

comfy bed, tasty breakfast but lighting on room so dim, I had to turn on all lights, because I need to do some work
Stayed 2 nights in Sep 2018
Response from Dewi on 15 Oct 2018
Dear Ms. Rakhma Indah, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you and appreciate for your time to share with us about your stay at our hotel. It has been a great pleasure to know that your experience of stay met your expectation. We also thank you for your kind input in relating with the lighting and we will take into our consideration accordingly. Again, we thank you for your kind feedback and will be glad of welcoming you back for your next visit to Yogyakarta and remain. Best regards, Management

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Doesnt feel like a 4 stars at all. Room had stains on the wall needing paint. Pool looks nice on the pics but is noisy outside so you ll hear honks and whistles when trying to relax.
Stayed 1 night in Aug 2018
Response from Dewi on 15 Oct 2018
Dear Sir / Madam, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you and appreciate for your kind feedback in relating with your stay at our property. We regret to know that your experience of stay with us was not memorable one and found some inconvenience in term of room and the noise arisen near pool from the surrounding and we do apologize therefore for this inconvenience that was caused. We appreciate for your kind input and feedback and we therefore will definitely do some effort of improvement in order to give better service towards our customer accordingly. Again, we appreciate and are thankful for your great support and feedback and remain. Best regards, Management

8/10 Good

Yan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay while visiting Yogyakarta
My friends and I had a pleasant stay during our week-long visit to Jogja. The hotel is conveniently located near Jogja City Mall.The room is clean and breakfast is decent. However, we feel that the room lacks adequate lighting and can be bothersome during the night. The air condition took a long time to cool the room down, which can be a bit annoying after a long, blazing day out.
Stayed 4 nights in May 2018

10/10 Excellent

Rafi, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel close to Jogja city mall and malib
Nice rooms Nice staff Decent breakfast Very Nice hotel close to Jogja city mall and malib
Stayed 2 nights in Jan 2018
Response from Dewi-RDM on 24 Jan 2018
Dear Mr. Rafi, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you and appreciate for spending your time to share your great experience and review our property during your stay with us. We are glad to know that your stay with us was memorable one and our service met your expectation. Your review encourages us and becomes a great value to always keep maintaining to give the best service towards our customers. Again, we thank you for all your kind feedback and we would be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain Best regards, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a pleasant stay, a nice modern hotel with clean and comfortable rooms, friendly staff and a good breakfast, we did go for dinner in the restaurant one evening but on arrival found it empty and had to go to reception to see if it was open, the meal was very good but the place lacked atmosphere. Ate and left. we didn't find any problems getting from this place to where we wanted to go but the is very few places like shops, cafes, eateries etc. in the vicinity without a bit of a walk but overall we enjoyed our stay. would stay here again.
Stayed 4 nights in Oct 2017
Dear Sir / Madam, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you and appreciate for taking the time to share and review our property with your great experience during your stay with us which was a memorable one and our service met your expectation. Your positive input towards our restaurant atmosphere would be much appreciated and we would take it into our consideration. Your review encourages us and becomes a great value for us to always keep maintaining to give the best service towards our customers. Again, we thank you for all your kind feedback and we would certainly be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain Best regards, Management

10/10 Excellent

Juan, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Well kept facilities with great staff.
I had a Wonderful experience. The facilities look and feel new. Good housekeeping. Good restaurant. Quiet room. The staff and managers were very attentive and helpful. I will recommend this hotel.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in the middle of nowhere
the hotel is new and luxurious, I booked it because of the spa hoping to get a massage on arrival but they were fully booked which is unusual in Indonesia so kind of defeated the purpose, staff were really friendly and helpful; I used the hotel transport to go sightseeing and is very expensive compared with normal cabs. Uber on that area is only serviced by bikes so I didn't have better choices to get around.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
New building but need good cleaning maintenance
Don't care about preferences written on booking, must ask again when check in.

10/10 Excellent

Firrisky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded & perfect place to hide from the crowd

10/10 Excellent

Edi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with comfy big size room.. I stayed with my husband for a night for business trip and i have a good experience in that hotel. The staff were so nice and friendly, they are so helpfull. Breakfast was good also, many choices of foods. The hotel also easy to find, even the location not in the center of Jogja city.

10/10 Excellent

Xm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new and clean hotel
Super polite staff, very friendly, walk distance to bus terminals where there are bus to Borobodur, ideal for backpacker and young people. Hotel provides very new car for local travel, price is reasonable.

8/10 Good

Djendro

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールに入る時間を取れなくて残念でした。 宿泊は満足でした。
Stayed 1 night in May 2019
Response from Dewi on 17 May 2019
Dear Sir/Madam, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you for spending your time to share your great experience and review our property during your stay with us. It has been a great pleasure to know that your stay was memorable one and our service met your expectation especially about the accomodation. Your review encourages us and becomes a great value to always keep maintaining to give the best service towards our customers. Furthermore, we apologize to know that you had no time to visit and enjoy our swimming pool facility during your stay. We do hope you will have much time to spend there on your next visit. Again, we thank you and appreciate for all your kind feedback and we would definitely be glad of welcoming you back at our hotel on your next trip to Yogyakarta and remain. Best regards, Dewi Room Division Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感のある、比較的新しいホテルに感じた。 冷蔵庫がある点もよい。
Stayed 1 night in Apr 2019
Response from Dewi on 2 May 2019
Dear Sir, Warmest greeting from The Atrium Hotel and Resort Yogyakarta. We thank you for spending your time to share your great experience and review our property during your stay with us. It has been a great pleasure to know that your stay was memorable one and our service met your expectation. Your review encourages us and becomes a great value to keep maintaining in providing the best service towards our customers. Again, we thank you and appreciate for all your kind feedback and we would definitely be glad of welcoming you back at our hotel for your next visit to Yogyakarta and remain. Best regards, Dewi Room Division Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bersih dan rapi
Kamar bagus dan luas

6/10 Okay

misa, singapore

Disliked: Staff & service
ホテル自体は綺麗だが、スタッフの対応がイマイチ

10/10 Excellent

JIWOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

riyan, solo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Belum sempat merasakan breakfast di hotel, pelayanannya juara, tp lumayan jauh lokasinya :(