Dear valued guest Kristin,Thank you for choosing our hotel and taking the time to share your positive feedback. We're thrilled to hear that you enjoyed your stay with us and that you found everything about our hotel to your liking. Your 5 out of 5 rating is greatly appreciated!We strive to provide exceptional service and amenities to ensure our guests have a memorable experience. Your satisfaction is our top priority, and your kind words serve as motivation for our team.We look forward to welcoming you back for another wonderful stay in the future.Best regards,Super8 Management

Dear valued guest,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that you found our location convenient with easy access to the highway. We strive to provide a variety of nearby dining options to cater to our guests' preferences. It's also great to know that you enjoyed our breakfast offerings, as we aim to provide a satisfying start to the day. Our dedicated housekeeping team takes pride in maintaining clean rooms, and we're pleased to hear that you found the accommodations comfortable, particularly the bed.We truly value your patronage and hope to welcome you back for another enjoyable stay in the future.Best regards,Super8 Management

Dear valued guest Michelle,Thank you for taking the time to share your experience with us. We are thrilled to hear that our staff provided friendly and accommodating service throughout your stay. Our team takes pride in ensuring that our guests feel welcomed and well taken care of.We're delighted to know that our location proved to be convenient for you, with easy access to various amenities, including the nearby outlets. We understand the importance of convenience when traveling, and we strive to offer a prime location for our guests' convenience.We also appreciate your positive feedback regarding our pricing. We continually strive to provide competitive rates while maintaining the quality and comfort our guests expect.Thank you once again for your kind review. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Super8 Management

Dear valued guest Kevin,We appreciate you taking the time to share your feedback regarding your recent stay at our hotel. We are sorry to hear about the negative experience you described, but we must clarify that your account is inaccurate and does not align with the service and accommodations we provide.We take cleanliness and comfort very seriously, and our dedicated housekeeping team ensures that all rooms are thoroughly cleaned and maintained to the highest standards. Additionally, our furniture is regularly inspected, and any worn items are promptly replaced.The safety and security of our guests are of utmost importance to us. We have security measures in place to provide a safe environment for all our guests, and we have not received any reports or concerns about safety during your stay.Regarding breakfast, we offer a variety of options to cater to different tastes and dietary preferences. We strive to provide a satisfying and enjoyable dining experience for all our guests.We take all guest feedback seriously and continuously strive to improve. However, we are unable to verify the accuracy of your claims, as they differ significantly from our usual standard of service and the positive experiences shared by other guests.We apologize if your stay did not meet your expectations.Best regards,Super 8 Management

Dear valued guest Jasmine,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We're delighted to hear that your room was ready and clean upon your arrival. Our dedicated housekeeping team works diligently to ensure a comfortable and welcoming environment for our guests.We're glad to know that our hotel's location proved to be convenient for finding dining options nearby. We understand the importance of easy access to food choices, and we strive to provide a location that offers convenience and a variety of options.We sincerely appreciate your positive review, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Super8 Management

Dear valued guest Charles,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience caused by the closure of our pool during your visit. The pool was temporarily out of service due to essential maintenance work that was necessary to ensure a safe and enjoyable experience for our guests.We understand that the availability of a functioning pool is an important amenity, and we want to assure you that it is now open for use. Our team has worked diligently to complete the necessary maintenance and ensure that the pool is in excellent condition for our visitors to enjoy.Regarding the cable TV, we apologize for any issues you encountered during your stay. We continuously strive to provide a high-quality entertainment experience for our guests, and we appreciate your feedback, which allows us to address and improve upon any areas that may fall short of expectations.We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future, where we can provide you with a more enjoyable and satisfying stay.Best regards,Super8 Management

Dear valued guest James,Thank you for choosing our hotel for your recent stay, and for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us.Our team takes great pride in providing helpful and friendly service to our guests, and we're thrilled that you found our staff to be consistently accommodating. We believe that excellent customer service is an essential part of creating a positive and memorable experience for our guests.Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Super8 Management

Thank You Geraldine!

Dear Josee,Thank you for choosing to stay at our hotel and for taking the time to provide us with your feedback. We appreciate your perfect rating and are pleased to know that you had a satisfactory experience during your stay.We constantly strive to provide our guests with the best possible service and amenities, and it is rewarding to hear that we met your expectations. If there are any specific aspects of your stay that you particularly enjoyed or any suggestions you have for improvement, we would be grateful to hear them.Your feedback is crucial to our ongoing efforts to enhance the guest experience, and we value your input. We hope to have the opportunity to welcome you back in the future and provide you with another pleasant stay.Thank you once again for choosing our hotel and for your positive review.Best regards,Hotel Management

Dear Barry,Thank you for choosing Super 8 Smithfield/Selma by Wyndham for your recent stay and for taking the time to provide us with your feedback. We sincerely appreciate your perfect rating of 5 out of 5.We are thrilled to hear that you had an excellent experience during your stay with us. Our team strives to deliver exceptional service and create memorable experiences for our guests, and it is rewarding to know that we succeeded in meeting your expectations.Your positive feedback motivates us to continue providing the highest level of hospitality and service. We are dedicated to ensuring that each guest enjoys a comfortable and enjoyable stay with us.We truly value your business and appreciate your trust in us. It was our pleasure to serve you, and we look forward to welcoming you back to Super 8 Smithfield/Selma by Wyndham on your next visit. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Best regards,Super8 Management

Dear Jean,Thank you for choosing Super 8 Smithfield/Selma by Wyndham for your recent stay, and for taking the time to provide us with your feedback. We greatly appreciate your perfect rating of 5 out of 5.We are delighted to hear that you had an overall excellent experience during your stay. Your satisfaction is our top priority, and we appreciate your feedback regarding the shower curtain. We apologize for any inconvenience caused by the water seeping through the curtain onto the floor.We value your input, and we will address the issue with the shower curtain immediately to ensure that future guests do not encounter the same problem. Your feedback helps us identify areas for improvement, and we appreciate your assistance in making our hotel even better.Thank you once again for your positive feedback, and we look forward to welcoming you back to Super 8 Smithfield/Selma by Wyndham on your next visit. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Best regards,Super8 Management

Dear Pat,Thank you for choosing Super 8 Smithfield/Selma for your recent stay and for providing us with your feedback. We appreciate your rating of 4 out of 5, as it helps us understand how we can further improve our services.We would like to inform you that Super 8 Smithfield/Selma is now under new management. We are excited to have recently taken over the property and are committed to making positive changes that enhance the overall guest experience.We apologize if there were any aspects of your stay that fell short of your expectations. Your feedback is important to us, and we assure you that we are working tirelessly to address any concerns and make necessary improvements. We value your input and would greatly appreciate it if you could provide us with more details about your experience, allowing us to better understand and address any specific issues.We are dedicated to providing exceptional service and ensuring that each guest has a comfortable and memorable stay. If there is anything we can do to make your next visit even better, please do not hesitate to let us know. We are eager to exceed your expectations and demonstrate the positive changes we have implemented.Thank you for choosing Super 8 Smithfield/Selma, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and exceptional experience.Best regards,Super8 Management

Dear Louise,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit. Your feedback is extremely valuable to us as we strive to improve our services and enhance the overall guest experience.We apologize for the condition of the hallway carpet and the broken coffee machine in the lobby. We understand that these issues contributed to a less than satisfactory experience. Rest assured, we have addressed these concerns with our housekeeping and maintenance teams to ensure that such issues are promptly resolved in the future.We also apologize for the dissatisfaction with the breakfast options. Our team is continuously working to improve and expand our breakfast offerings to cater to the varied preferences of our guests. We appreciate your feedback in this regard and will take it into consideration as we make further enhancements to our breakfast selection.Regarding the ongoing renovations, we apologize for any inconvenience caused. Renovations are aimed at improving our facilities and providing an upgraded experience for our guests. We appreciate your understanding and patience during this process.Thank you for bringing to our attention the issues with the corridor carpet, unit doors, and the bed stand. We will thoroughly assess these areas and take the necessary steps to address any concerns, including considering replacements, as needed. Ensuring compliance with fire codes and providing a comfortable environment are of utmost importance to us.Once again, we apologize for the inconveniences you encountered and appreciate your valuable feedback. We take your comments seriously and will use them to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a greatly enhanced experience.Kind regards,Super8 Management

Dear Bryant,Thank you for choosing our hotel based on the recommendation of your friends, and for taking the time to provide us with your feedback. We greatly appreciate your kind words regarding the convenient location, ease of access, and the surrounding food and shopping options. We are pleased to know that you found the room clean and the overall location well maintained.We apologize, however, for the noise disturbances you experienced during your stay. We understand how crucial a peaceful environment is for a restful stay, and we apologize for any inconvenience caused by the noise from above as well as the hallway. We will investigate these issues further to identify areas where we can improve noise dampening and address any disruptions to ensure a more tranquil atmosphere for our guests.Thank you for recommending our location despite these noise concerns. We appreciate your understanding that, overall, our hotel offers good value for the price. We constantly strive to provide a comfortable and enjoyable experience for our guests, and your feedback is instrumental in helping us identify areas where we can enhance our services.Regarding the incidentals charge on arrival, we apologize for any inconvenience or confusion this may have caused. We will review our payment process and consider providing clearer communication regarding this charge to ensure a more seamless experience for our guests.Once again, we sincerely appreciate your feedback and recommendation. We value your patronage, and we will continue our efforts to provide you and our future guests with an exceptional stay. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Warm regards,Super8 ManagementSuper8 Smithfield NC

Dear Dominick,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the shortcomings you experienced during your visit. Your comments are extremely important to us as we continuously strive to improve our services and ensure a pleasant stay for all our guests.We are delighted to hear that our staff provided great service during your stay. However, we apologize for the inconvenience caused by the noisy heating/AC unit and the unpleasant smell in the facility. We take cleanliness and the comfort of our guests very seriously, and we will address these issues with our maintenance and housekeeping teams to rectify the situation immediately.We regret that our breakfast options did not meet your expectations and that you found them to be overpriced for the area. Your feedback is valuable to us, and we will carefully review our breakfast offerings and pricing to ensure that they align with the needs and preferences of our guests.Please accept our sincere apologies for falling short of your expectations. We are committed to providing a clean, comfortable, and enjoyable experience for all our guests. Your feedback will assist us in making the necessary improvements to enhance our overall guest satisfaction.We hope that you will consider giving us another opportunity to serve you in the future. Please feel free to contact us directly if there is anything else we can do to address your concerns and make your next stay more enjoyable.Thank you for bringing these matters to our attention, and we appreciate your understanding.Best regards,Super8 Management

Dear John,Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location to be very convenient, with easy access to dining and shopping options. We understand that proximity to these amenities can greatly enhance the overall guest experience, and we strive to provide a convenient and enjoyable stay for our guests.Additionally, we are glad to know that you found our parking facilities to be easily accessible. We believe that hassle-free parking is essential to ensure a smooth and stress-free experience for our guests.Thank you for choosing our hotel, and we look forward to welcoming you back in the future. Should you have any further suggestions or requests, please feel free to reach out to our team. We are here to ensure that you have a comfortable and convenient stay.Best regards,Super8 management

Dear Jasmine,Thank you for choosing to stay at Super 8 by Wyndham and for sharing your positive experience with us. We are thrilled to hear that you enjoyed your two-night stay with us and that our team, especially Ms. Joan at the front desk and Chris or Cody who attended to your request, provided excellent service.We take great pride in delivering exceptional customer service, and it brings us joy to know that Ms. Joan and our team member not only addressed your concerns promptly but also did so in a courteous and efficient manner. We will be sure to recognize their efforts and commend them for their exceptional service.We appreciate your kind words about our friendly staff and the pleasure you experience every time you stay with us. It is our goal to consistently provide a pleasant and comfortable environment for all our guests, and your feedback encourages us to continue delivering exceptional hospitality.Thank you for your loyalty, and we look forward to welcoming you back for another enjoyable stay. Should you have any further requests or need assistance in the future, please do not hesitate to reach out to us. We are always here to ensure that you have a memorable stay with us.Warm regards,Super8 Management

Dear Scott,Thank you for taking the time to provide feedback and for choosing Super 8 by Wyndham Smithfield for your recent stay. We appreciate your honest rating and value your input as it helps us identify areas where we can improve and enhance our services.We strive to provide a memorable and comfortable experience for all our guests, and we apologize if we fell short of meeting your expectations during your stay. We would greatly appreciate it if you could provide us with more specific details about your experience and any areas where you feel we could have improved.Your satisfaction is our top priority, and we are committed to addressing any concerns you may have had to ensure that future stays exceed your expectations. We value your feedback and will use it to make the necessary adjustments to enhance our guests' experiences.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an improved stay that reflects our commitment to your satisfaction.We are delighted to inform you that we have introduced a new addition to our breakfast menu - freshly made pancakes and waffles. We believe that these delicious options will enhance your breakfast experience and provide you with even more choices to start your day off right.Warm regards,Super8 Management

Dear Ray,Thank you so much for choosing Super 8 by Wyndham Smithfield for your recent stay and for taking the time to provide us with a perfect rating! We are absolutely thrilled to hear that you had an exceptional experience with us.Your satisfaction is our utmost priority, and it is truly rewarding to know that we were able to meet and exceed your expectations during your stay. We are delighted to have provided you with a memorable and enjoyable experience.We greatly appreciate your kind words and your recognition of our efforts. It motivates us to continue delivering the highest level of service and hospitality to all our guests. Should you have any future visits to the area, we would be honored to host you again and provide you with another outstanding stay.Thank you once again for your wonderful feedback and for choosing Super 8 by Wyndham Smithfield. We look forward to welcoming you back in the future and ensuring that your next experience is just as exceptional as the one you had.We are delighted to inform you that we have introduced a new addition to our breakfast menu - freshly made pancakes and waffles. We believe that these delicious options will enhance your breakfast experience and provide you with even more choices to start your day off right.Warm regards,Super8 Management

Dear Thomas,Thank you for choosing to stay at Super 8 by Wyndham Smithfield and for sharing your feedback with us. We are delighted to hear that you had a great stay with us.At Super 8, it is our constant endeavor to provide our guests with exceptional experiences, and we are thrilled that we were able to meet your expectations. We appreciate your positive feedback and are pleased to know that our hotel met your needs and contributed to a memorable stay.Should you have any future visits to the area, we would be honored to host you again and provide you with another outstanding stay. If there is anything specific you enjoyed or any additional feedback you would like to share, please feel free to let us know. We value your input as it helps us improve and tailor our services to better serve our guests.Once again, thank you for your kind words. We look forward to welcoming you back to Super 8 by Wyndham Smithfield in the future.Best regards,Super8 Management

Dear Karen,Thank you so much for choosing Super 8 by Wyndham Smithfield for your recent stay and for taking the time to provide us with a perfect rating! We are absolutely thrilled to hear that you had an exceptional experience with us.Your satisfaction is our utmost priority, and it is truly rewarding to know that we were able to meet and exceed your expectations during your stay. We are delighted to have provided you with a memorable and enjoyable experience.We greatly appreciate your kind words and your recognition of our efforts. It motivates us to continue delivering the highest level of service and hospitality to all our guests. Should you have any future visits to the area, we would be honored to host you again and provide you with another outstanding stay.Thank you once again for your wonderful feedback and for choosing Super 8 by Wyndham Smithfield. We look forward to welcoming you back in the future and ensuring that your next experience is just as exceptional as the one you had.We are delighted to inform you that we have introduced a new addition to our breakfast menu - freshly made pancakes and waffles. We believe that these delicious options will enhance your breakfast experience and provide you with even more choices to start your day off right.Warm regards,Super8 Management

Dear valued guest,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are pleased to hear that the check-in experience was wonderful and that you found your room to be clean. However, we sincerely apologize for the issues you encountered during your stay.We apologize for the cleanliness issues in the hallway. We understand that this would have been disappointing and not in line with our standards. We will address this matter with our housekeeping team to ensure that such oversights are not repeated in the future.We also apologize for the unpleasant smell in the elevator. We take cleanliness and the comfort of our guests seriously, and we will investigate and address this issue promptly to provide a more pleasant experience for our guests.Moreover, we apologize for any inconvenience caused by the burn holes in the comforter and the smoke smell in a designated non-smoking facility. We have strict policies in place to enforce a smoke-free environment, and we will reinforce these policies and take additional measures to prevent such occurrences in the future.Despite these issues, we appreciate your understanding and your positive overall experience. We are glad that you had a good stay with us, and we value your feedback as it helps us improve and enhance our services.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future, providing you with an even better experience that reflects our commitment to your satisfaction.Best regards,Super8 Management

Dear June,Thank you so much for choosing Super 8 by Wyndham Smithfield for your recent stay and for taking the time to provide us with a perfect rating! We are absolutely thrilled to hear that you had an exceptional experience with us.Your satisfaction is our utmost priority, and it is truly rewarding to know that we were able to meet and exceed your expectations during your stay. We are delighted to have provided you with a memorable and enjoyable experience.We greatly appreciate your kind words and your recognition of our efforts. It motivates us to continue delivering the highest level of service and hospitality to all our guests. Should you have any future visits to the area, we would be honored to host you again and provide you with another outstanding stay.Thank you once again for your wonderful feedback and for choosing Super 8 by Wyndham Smithfield. We look forward to welcoming you back in the future and ensuring that your next experience is just as exceptional as the one you had.We are delighted to inform you that we have introduced a new addition to our breakfast menu - freshly made pancakes and waffles. We believe that these delicious options will enhance your breakfast experience and provide you with even more choices to start your day off right.Warm regards,Super8 Management

Dear Jean,Thank you so much for choosing Super 8 by Wyndham Smithfield for your recent stay and for taking the time to provide us with a perfect rating! We are absolutely thrilled to hear that you had an exceptional experience with us.Your satisfaction is our utmost priority, and it is truly rewarding to know that we were able to meet and exceed your expectations during your stay. We are delighted to have provided you with a memorable and enjoyable experience.We greatly appreciate your kind words and your recognition of our efforts. It motivates us to continue delivering the highest level of service and hospitality to all our guests. Should you have any future visits to the area, we would be honored to host you again and provide you with another outstanding stay.Thank you once again for your wonderful feedback and for choosing Super 8 by Wyndham Smithfield. We look forward to welcoming you back in the future and ensuring that your next experience is just as exceptional as the one you had.We are delighted to inform you that we have introduced a new addition to our breakfast menu - freshly made pancakes and waffles. We believe that these delicious options will enhance your breakfast experience and provide you with even more choices to start your day off right.Warm regards,Super8 Management

Dear Michael,Thank you so much for choosing Super 8 by Wyndham Smithfield for your recent stay and for taking the time to provide us with a perfect rating! We are absolutely thrilled to hear that you had an exceptional experience with us.Your satisfaction is our utmost priority, and it is truly rewarding to know that we were able to meet and exceed your expectations during your stay. We are delighted to have provided you with a memorable and enjoyable experience.We greatly appreciate your kind words and your recognition of our efforts. It motivates us to continue delivering the highest level of service and hospitality to all our guests. Should you have any future visits to the area, we would be honored to host you again and provide you with another outstanding stay.Thank you once again for your wonderful feedback and for choosing Super 8 by Wyndham Smithfield. We look forward to welcoming you back in the future and ensuring that your next experience is just as exceptional as the one you had.We are delighted to inform you that we have introduced a new addition to our breakfast menu - freshly made pancakes and waffles. We believe that these delicious options will enhance your breakfast experience and provide you with even more choices to start your day off right.Warm regards,Super8 Management

Dear Kelly,Thank you for taking the time to provide feedback about your recent experience at our hotel. We are disheartened to hear that your perception of our property has changed and that you no longer consider it a good place to stay. We apologize for any shortcomings that may have contributed to this shift in your opinion.We strive to provide exceptional service and a comfortable environment for all our guests, and we sincerely regret if we have fallen short of meeting your expectations during your recent visit. Your feedback is of great importance to us, and we would appreciate any specific details or concerns you may have so that we can address them effectively.We are committed to continuously improving our services and facilities to ensure that we regain your trust and provide you with the high-quality experience that you deserve. We value your patronage and would be grateful for the opportunity to discuss your concerns further and work towards resolving them.Please feel free to reach out to our management team directly so that we can address your concerns in a personalized manner. We genuinely appreciate your feedback, and we hope to have the chance to restore your faith in our hotel and provide you with a more positive experience in the future.Thank you for bringing your concerns to our attention, and we look forward to the opportunity to serve you better.Best regards,Super8 Management

Dear Daniel,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback with us. We appreciate your positive comments about your overall stay, and we apologize for any inconvenience caused by the closure of the pool.We understand that the pool was an important factor in your decision to stay with us, and we apologize for any disappointment or inconvenience this may have caused. Occasionally, circumstances beyond our control may require us to temporarily close certain amenities for maintenance or safety reasons. We apologize for any inconvenience caused and appreciate your understanding in this matter.We are pleased to hear that our hotel's location near shopping and dining options was convenient for you. However, we apologize if you encountered some individuals that made you feel uncomfortable. We take the safety and security of our guests seriously, and we will continue to monitor and address any concerns that arise.We are glad to know that despite these issues, you had a quiet stay. Our team strives to create a peaceful and comfortable environment for all our guests, and we are pleased that we were able to provide you with a restful experience.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Warm regards,Super8 Management

Dear valued guest,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for the decline in your experience and the dissatisfaction you encountered during your visit. We take your concerns seriously and want to assure you that we are committed to providing a clean and comfortable environment for all our guests.We apologize if you noticed a decline in cleanliness during your stay. We understand the importance of maintaining high cleanliness standards, and we will address this matter with our housekeeping team to ensure that such oversights do not occur in the future.Moreover, we regret that the breakfast did not meet your expectations. We continuously strive to improve our breakfast offerings, and your feedback will assist us in making necessary adjustments to ensure a more satisfying dining experience for our guests.We understand your disappointment regarding the change in staff and the impact it may have had on the overall experience. We are continuously working to ensure that our team members are well-trained and provide exceptional service to our guests. Your concerns will be shared with the appropriate department to address any potential gaps in service delivery.We genuinely appreciate your feedback as it helps us identify areas for improvement. We hope that you will give us another opportunity to exceed your expectations in the future. Should you decide to stay with us again, please do not hesitate to reach out to our management team directly, as we would be more than happy to assist you personally and address any specific concerns you may have.Thank you for bringing these matters to our attention, and we apologize for any inconvenience caused. We value your patronage and hope to have the chance to provide you with a more enjoyable experience during your next visit.We are delighted to inform you that we have introduced a new addition to our breakfast menu - freshly made pancakes and waffles. We believe that these delicious options will enhance your breakfast experience and provide you with even more choices to start your day off right.Best regards,Super8 Management