Search Luxury Hotels in Snoqualmie

"Better breakfast"

"I hate to write a bad review BUT this was prob the worst customer service hotel I’ve experienced. Check in: I had paid in advance on Hotel.com… She couldn’t find my payment so said she charged me again until she figured it out. The person that checked in before me came back down to say he had been given a room that was occupied. Breakfast: at 7:30 am the lady running the breakfast was so rude to another guest that we all could hear her. She said, “it’s first come, first serve. We are at 95% capacity and it’s just 2 of us…” Breakfast area was messy. No hot water. Low on food. Rudeness and lack of preparation by hotel staff. Check out: Since I paid twice I wanted to make sure I was checked out correctly. Nobody at front desk with a hand written note to leave key and email. I waited. She told me she would email me & I told her I needed proof that I wouldn’t be charged twice. She had to go get someone else be cuz she couldn’t figure it out. So glad I stood my ground. Bellevue/Seattle has so many hotels that we will stay elsewhere based on our customer service experience at this hotel. "

"staff was very friendly, nothing really close by, they do have a shuttle to Walmart and the Airport they do have breakfast but our flight was to early for us to try"

"The breakfast room is spacious and the sausage and scrambled eggs were hot. The airport shuttle was timely and easy to arrange. The front desk personnel were very helpful, very knowledgeable about the area and just super kind."

"This place is tired and desperately in need of renovation. The public places were not clean. At first we were given a room that hadn't been cleaned, and were then shown to a different one that was fine but only had one set of towels for the 2 of us to share. This place has great potential, the staff were friendly and the breakfast was pretty good - but I would not stay here again."

"Never stay there need remodel the all hotel it’s nasty sting"

"Staff is very friendly ! Beds are super comfortable "

"The room smelled like cat urine. Also, the shower head is damn near in the ceiling with unnecessary water pressure and very little room to move in the shower. "

"We had a great stay at Hyatt House. The staff and housekeeping team were all very friendly and welcoming throughout our visit, which made the experience even better. The complimentary breakfast was a huge plus especially with a toddler. We also appreciated the on-site amenities like the pool, laundry facilities, and bar, which made our stay convenient and comfortable. Overall, it was a relaxing and enjoyable stay, and we would definitely come back again."