"We opted into a days-long impromptu Chicago trip for and were pleasantly surprised by the experience. We loved our stay! Arrived in the morning and early check in was available, which allowed us to dive into exploring the city. The key cards are adorable—our favorites were the rabbit, the lioness, and the cow. The room was sizable, comfortable and incredibly clean. Best night’s sleep!
It felt secure. Security was present, but not overbearing, and staff (desk, bellhops, valet attendants, housekeeping, you name it) were vigilant, attentive, pleasant, and accommodating; if they did not remember names, they remembered faces - a feat in a hotel in a city this size where they must see hundreds of people a day.
Valet parking is available, valet staff were always present and active whenever we passed by. $80 for overnight parking.
Restaurant on premises was solid. We enjoyed breakfast and dinner on two occasions; there is something for everyone on the menu.
We had a river view from our rooms, as well as of the Wrigley Building and Marina Towers. The hotel is centrally located and we were a stone’s throw away from the architectural boat tour docks, the Chicago Architecture Center and Chicago Tribune Tower. Walking distance to the Bean, the Art Institute of Chicago, and a plethora of restaurants. You can take a water taxi to Navy Pier.
When it was time to leave, our flight was cancelled last minute and rescheduled for later in the day; we were able to do late check out."