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"Clean room, great staff, fantastic pools"

"Nice place, very helpful, friendly staff. Not a restaurant that they say"

"The room was very clean and well presented. The gym was also very well equipped and was great to workout in. The place has a very modern and clean feel. The staff were very friendly and helpful. Would definitely stay there again. "

"Hotel muy acogedor, confortable y cómodo para disfrutar en familia. 💯% Recomendable 🤗"

"The resort pool was closed with no notice to guests, we were told the morning of, someone had rented it out so hotel guests had no access all day. Thankfully (so I thought) I had chair reservations at the adults only pool however my chairs had been given away and there were no chairs left. Housekeeping never came in 8 nights although they claim to provide housekeeping services. I had to go to the front desk daily to ask for towels and take out my garbage as no one ever came when I called housekeeping from the room. Service at every restaurant was extremely slow and service at the pool was intermittent. I wouldn’t stay again! This is in no way a resort as they claim to be. The property is mismanaged. I have to give zero stars because that’s what my stay deserves after the aggravation day after day. "

"elevator did not work. Noisy till 2am and starting at 5am."

"The staff very nice and friendly, the outdoor pool and activities were great. Room was clean except carpet. The most thing that will make me come back again is the staff , they were so nice and helpful. "

"Good for the price."

"Staff was fine. Hotel, more like motel, was dingy and in need of renovations. Charged parking for a disable person. Would never book this again. "