Resepsionis

Ulasan untuk Fairfield Inn & Suites by Marriott South Hill

2.5 out of 5

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 236 dari 404 ulasan" "
Penilaian 8 - Bagus. 114 dari 404 ulasan" "
Penilaian 6 - Cukup Baik. 33 dari 404 ulasan" "
Penilaian 4 - Buruk. 15 dari 404 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 404 ulasan" "

9,0/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Brandy

Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 23 Mei 2024
Brandy, thank you for taking the time to provide a review. It’s wonderful to see you had a positive experience at Fairfield Inn & Suites by Marriott South Hill I-85. We look forward to your next visit!

10/10 Sangat Bagus

Alan

Disukai: Staf & layanan
Good
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 28 Apr 2024
Alan, it's great to read that you had a satisfying stay at the Fairfield Inn & Suites by Marriott South Hill I-85. We look forward to hosting you again in the future.

10/10 Sangat Bagus

Tonya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 22 Apr 2024
Thanks for the perfect rating, Tonya!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Fairfield Inn & Suites by Marriott South Hill I-85.

10/10 Sangat Bagus

Richard

Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 10 Mei 2024
Richard, thank you for choosing Fairfield Inn & Suites by Marriott South Hill I-85 and reflecting your satisfaction with a high rating. We're glad to know we were successful in providing you with a pleasant stay. We look forward to welcoming you back for another great experience.

10/10 Sangat Bagus

Randy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 15 Apr 2024
Randy, it's delightful to hear you had an enjoyable stay at Fairfield Inn & Suites by Marriott South Hill I-85. We thank you for choosing our hotel and appreciate your excellent rating. We hope to see you again soon. Safe travels!

6/10 Cukup Baik

Daniel

Bepergian bersama keluarga
Disukai: Fasilitas
There was nothing wrong or nothing outstanding
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 28 Mar 2024
Daniel, thank you for your balanced feedback. It seems like you had an experience that was, to a degree, satisfactory, though not exceptional. We strive hard to create memorable stays, and we take your words on board as an opportunity to enhance our guest experience. We hope to deliver a more fulfilling stay on your next visit.

6/10 Cukup Baik

kimi

Menginap 8 malam pada bulan Januari 2024

10/10 Sangat Bagus

Ernestine

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
convenient for shopping.. from walmart to restaurants. staff was outstanding
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ernestine

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

John, Rockville

Disukai: Kebersihan
Tidak Disukai: Fasilitas
1. The room temperature controls were not working right. I reserved with Marriot specifically b/c I need this now so didn't look at lower-class places. So room temperature would only be too hot or too cold. 2. Breakfast - this was a poor showing for a chain built on good food initially. Even holiday inn express has a better fare, so I just skipped it and went to McDonalds.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Vonda

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Could not check in due to didn't know there was a holding fee
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Deborah, Clemson

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023

8/10 Bagus

PATRECE

Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Walter

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Walter

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Earnestine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was clean and the bed was very comfortable. The office staff was pleasant and nice.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Lori pada tanggal 15 Nov 2023
Dear Earnestine,Thank you for your great feedback. I am happy that your enjoyed your stay. We hope to see you in the near future.

10/10 Sangat Bagus

Felicia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay.
It was fantastic Miss Chrissy at the front desk for the evening shift checked us in and she even gave our two fur babies a treat. Definitely going to be staying there again everybody was so nice and polite and the breakfast was wonderful.
Menginap 2 malam pada bulan September 2023

8/10 Bagus

thomas

Menginap 1 malam pada bulan September 2023

4/10 Buruk

thomas

Menginap 4 malam pada bulan September 2023

10/10 Sangat Bagus

Natalie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Derrick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Gina

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

denise

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Danette A

Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Nicole

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Tamiko

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I enjoyed my stay.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, great breakfast, friendly staff
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

ROBERT

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The tub was dirty-stained
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Kathleen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The TVs were very small, the bathroom lock was broken, as was the ironing board. The breakfast was very good and the staff was friendly.
Menginap 3 malam pada bulan Mei 2023

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Exceptional staff, grounds and facilities. A great value stay. Exceeded our expectations.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Lori pada tanggal 10 Mei 2023
Dear Robert,We are thrilled to know you enjoyed your stay. I hope you were able to take advantage of the pool/hot tub to relax and start the day off right with our hot breakfast or enjoy some of our local dining options. We are so happy that you took a moment to let us know what we did right. We hope to see you soon!

6/10 Cukup Baik

BOBBY

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not being extra but the front receptionist on Sunday needed a box of crayons and a helmet. She was very extra and overe exaggerated the availability of rooms. As she stated "its like having 7 kids and nobody wants to listen". Other than her and a cracked window and Monday morning at 8 am pressure washing from a scissor lift that had a loud back up alarm, its a great place to stay.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Lakeea

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a great stay. The employees were pleasant.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Lori pada tanggal 3 Apr 2023
Dear Lakea,I am thrilled to here you enjoyed your stay with us. Our employees are determined to make every guest feel welcome and treat them like family. We appreciate you taking the time to provide us the compliment. Thank you.

8/10 Bagus

Nathan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No comment
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Customer Service pada tanggal 2 Mei 2024
Nathan, it's great to hear that you had a positive experience at Fairfield Inn & Suites by Marriott South Hill I-85. We hope to welcome you back soon.

10/10 Sangat Bagus

kathryn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Lori pada tanggal 29 Mar 2023
Dear Kathryn,Thank you for choosing to stay with us. I am happy to hear you had a great stay. We look forward to seeing you again the next time your travels bring you to Southside VA.

10/10 Sangat Bagus

blaine

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
the place was very clean and quiet staff was friendly thanks .
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Lori pada tanggal 29 Mar 2023
Dear Blaine,Thank you for taking the time to provide us our feedback. We are always searching out way to improve. I am thrilled to know we succeeded in making you feel welcom.

10/10 Sangat Bagus

Emily

Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Lori pada tanggal 29 Mar 2023
Dear Emily,I am always happy to hear when our guests enjoy their stay. I am grateful to you for taking the time to provide us feedback about your stay. We look forward to seeing you again soon.

10/10 Sangat Bagus

Joe

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It would have been nice to know about the $75/night pet fee that wasn’t mentioned or charged when booking through Expedia. Had I known in advance, I could have stayed elsewhere at a much better rate. I didn’t think that was fair at all, but couldn’t argue at midnight after driving all day. I will call ahead and ask before booking in the future. $75 is a little high for one night.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Lori pada tanggal 29 Mar 2023
Dear Joe, Thank you for staying with us. I am sorry that you were not informed about the pet fee on the Expedia website. I do believe they list it under the Policy section. We appreciate you taking the time to let us know the information is not prominently displayed for you to see. Thank you for choosing to stay with us.

10/10 Sangat Bagus

Matthew

Menginap 1 malam pada bulan September 2022
Tanggapan dari Lori pada tanggal 6 Mar 2023
Dear Matthew,I am thrilled to hear you enjoyed your stay. We thank you for choosing us as your home away from home. We look forward to seeing you again.

8/10 Bagus

Anthony

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly and pretty clean
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Lori pada tanggal 21 Feb 2023
Dear Anthony,Thank you for your feedback about your recent stay. We work hard to ensure all guest feel welcomed by our southern hospitality. I am happy to hear you were satisfied. We look forward to seeing you again.

10/10 Sangat Bagus

Jordan

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Lori pada tanggal 30 Mar 2023
Dear Jordan,Thank you for taking the time to provide your feedback. We appreciate the positive review. We look forward to seeing you again.

10/10 Sangat Bagus

Curtissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Lori pada tanggal 13 Feb 2023
Dear Curtissa,Thank you for taking the time and sharing your experience. I am happy to hear that you had an enjoyable stay. We look forward to seeing you again soon.

10/10 Sangat Bagus

James

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Great Place
A very good place to stay and conveniently located near everything.
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Lori pada tanggal 13 Feb 2023
Dear James,I am thrilled to hear you had a enjoyable stay and everything was conveniently located for you. We look foward to seeing you the next time you are in Southern Virginia

8/10 Bagus

Amy

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Lori pada tanggal 6 Mar 2023
Dear Amy,Thank you for choosing to stay with us during your recent travels. I am happy to see you enjoyed your stay and everything was as expected. Thank you again for taking the time to share.

10/10 Sangat Bagus

Malika

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Lori pada tanggal 6 Mar 2023
Dear Malika,Thank you so much for offering your feedback about your stay and offering us a perfect score. We work hard to ensure our guests receive a clean, fresh room. Thank you again. We look forward to seeing you soon.

8/10 Bagus

Ismael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
without a doubt rest and comfort
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Lori pada tanggal 10 Feb 2023
Dear Ismael,I am thrilled to hear that you enjoyed your stay with us. Thank you for letting us sharing your thoughts with us. I hope you got a few moments to enjoy our hot breakfast or take a dip in the relaxing pool or jacuzzi. We look forward to seeing you again.

8/10 Bagus

Bennett

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thermostat in our room seemed not to work, the only blemish in a very comfortable stay. Recommended unreservedly for staff, cleanliness, convenience, price vs value.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Lori pada tanggal 2 Feb 2023
Dear Bennett,We appreciate your kind words and for taking the time to share your experience. Thank you for letting us know about the thermostat issue. We will have our maintenance team look into this immediately. I am thrilled to hear that you enjoyed your stay with us. We look forward to seeing you again.