"We booked The Swan Motel as we were attending a function nearby in Beccles, and it turned out to be an excellent choice.
This is not 'luxury' accommodation, nor does it pretend to be, but for the price it offers something far more valuable: genuinely outstanding hospitality. The landlord and his team were absolutely fantastic from the moment we arrived. Our event started at midday, and although we arrived just after 11am, they kindly allowed us to check in early, leave our luggage and get on our way.
Taxis in the area were almost impossible to find, and when we could not arrange one, the team very kindly helped us get to our event. Later that evening, we returned just after dining hours had finished, but as residents they checked with the kitchen and managed to arrange food for us. Nothing ever felt like too much trouble.
Every member of staff we met was friendly, helpful and accommodating. I have stayed in plenty of five-star hotels, but The Swan offers the kind of flexible, can-do attitude that is surprisingly rare in any establishment.
Our room was clean, quiet and comfortable, with thoughtful touches such as fresh milk in a small fridge. The food was delicious too — both dinner and the Full English breakfast were excellent.
Great value for money, lovely people, and a place we would highly recommend. We would definitely return."
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