"The front desk girls were amazing. The maintenance staff not very personable and look like a high school kid. The room was atrocious! This hotel DEFINITELY needs updating both inside and out. Huge pool, but very little lounge chairs and umbrellas. It's Thailand for goodness sake...It's hot here! The beds were like sleeping on a piece of wood, and my wife had a sore back for 3 days afterwards. The air conditioning was barely operable and NEVER cooled the room down to the selected temperature of 25C. We rented a room with a queen and twin bed. They are on wheels and would move if you turned over to fast. This photos online are deceivingly nice, not what you will receive. The maintenance that has been performed looks like it was done by inexperienced individuals. The breakfast buffet was blah! Nothing at all worth noting. I would look for something else entirely. On a plus note there is a little cafe called "Chillin Home Cafe" Great food, great atmoshere that is right up the street. "