Hotel dekat Southampton Guildhall

"The room was super small, but the bathroom was decent size with a great shower. We had to store our luggage downstairs at the desk as only our carry ons could fit comfortably on the room. The breakfast that came with the room was the best we have ever encountered. We could order off the menu which had a good selection w/ great coffee and fabulous service!"

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"Great location. We liked the kitchen. Staff was very friendly and helpful."

"For the $91 per night price, this was very good value. Indeed, the property is a mere 5 minutes from the port and train station, which is great. Also, there are good restaurants within a 15 to 20 minute walk. There is a decent full kitchen, although there appeared to be no way to make ice. Be aware that there are no en suite bathrooms, but the bathroom was always available to us, since the property was only about half full. However, only one of the two showers on the second floor where we...

"👍👍👍👍👍👍👍👍👍"

"The welcome at Reception was excellent and was a great start to our stay. The staff in the bar/restaurant area were outstanding and we enjoyed our evening so much we planned on going back for lunch the following day. Unfortunately this was when our whole experience changed, we asked for a late check out at 12 but were told it would cost us £10. This seemed petty as we were told late check out was fine. I am also a member of the hotel’s loyalty club and one perk was not having to pay for this....

"During breakfast, I saw one guy licking his fingers. May be the food was good (indeed the food wasn't good). Then he started to pick a few pieces of bread. I feel disgusting."

"Monica was super helpful and communicative :) thank you for the nice studio"

"Terrible house"

"Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

"Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here."

"The bedsheets were dirty with holes in them from cigarette burns and the smoke alarm was covered by a glove hanging on the ceiling Was told a cleaner would come out, but they never did. We did not stayed the night and had to find somewhere else."

"The pictures showed Netflix but it was not available, the channels were difficult to access so the tv is not user friendly. The hot tub showed an error and so we felt it was not safe to use. The front bedrooms did not have adequate curtains even none in one room. "

"Hotel staff and concierge were great. Breakfast was excellent for a buffet. The restaurant and pub seemed to have staffing problems and were not attentive. The facility is showing it's age, however. Still, it was convenient to the mall for shopping. A little to far to walk to the Horizon cruise terminal with any luggage, but the concierge hooked us up with a taxi."

"The room was too cold, window can not close. Mattress is all spring no foam, very uncomfortable. "

"It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!"

"Not what it seems. Had a room with a small kitchen , dirty bowls and plates left in oven which had been there for some time going by the smell. Had a "private bathroom" which was shared by the room next door. Had one night here and bailed out. Had booked to come back three weeks later but soon cancelled that."

"This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here."