"Negatives: Check-in takes a long time. Be prepared to wait in line! The additional costs add up quickly. You'll need to be very mindful and you can't take many things in to the waterpark. If you're not going to pay for premium seating, get in line for the waterpark early. Last - if you are placed in building #2, it will be a LONG walk to the pools. Not a problem for us, but important to note. NOTE we were there during spring break, so perhaps in off times, it is not as busy.
Positives: Resort is beautifully kept. Rooms are spacious and clean. Service on the rooms isn't daily but they are wonderful about trash pickup and clean towels. I still felt they took good care of us. The shared areas are kept clean and welcoming. The lobby shop has a good selection if you're missing a thing or two. "