Southeastern United States hotel guide. Walt Disney World Resort hotel in Southeastern United States, United States of America

"The room wasn’t as clean as it was the last time I stayed. When we moved a chair, we found a used bandage with gauze underneath. There was makeup smeared on the bathroom light switch. The air conditioner wasn’t working properly. It would run continuously until we realized we had to shut it off. I believe that the thermostat was faulty. Also, we couldn’t use the room phone to call the lobby desk. One of the mattresses was lumpy and uncomfortable. Since we were only there for 2 nights, we put up with everything. The staff was very friendly. There isn’t much of a kitchen. There was a keurig, tea bags, coffee pods and bottled water. Instead of a mini fridge, we had a cooler that was supposed to keep the temperature at 40 degrees but it didn’t. We put bags of ice in the cooler to keep our water cool. Also, their food and drink items are grossly overpriced. Needless to say, I don’t recommend using this hotel."

"Great experience. Wish we had a later check out time."

"The 2bedroom condo was huge. Beautiful space. However the experience was dampened by a long wait at check in and our room wasn’t ready. The pools and water park were very busy, and there was often no chairs available. Way too much for us. The rooms were very loud as they backed onto the pool area, so it was hard to fall asleep. Overall, it was an ok experience. We called and asked for a blanket for the pullout and it took so long we didn’t get it until the next morning. The garage parking close to the rooms was handy. "

"Big room clean all around"

"The room was small and lacked counter space and the decor was substandard. The staff was fabulous. Kind and very helpful. The pool was lovely and the staff there wonderful. The breakfast that was included was poor and I do not know why you would not serve the guests that are staying at the hotel excellent coffee. The breakfast had terrible coffee and no choice and it was not up to par. "

"It was so cutesy and close to everything. Wish I could have stayed longer. The lazy river looked cool and the mini golf."

"Clean room. Furnishings a little outdated. Older hotel, but we'll maintained. Interaction with staff was excellent."

"Huge property - however expecting staff and security to know the property. Not being able to direct me to the business center was a little frustrating… The elevator in the Tower was pretty disgusting. All in all great property - not sure will return. "

"Staff was super nice and helpful! Thank you!! "