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Reviews of The Hope Hotel

3 out of 5
The Hope Hotel
34 Marine Parade, Southend-on-Sea, England

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 405 reviews" "
Rating 8 - Good. 112 out of 405 reviews" "
Rating 6 - Okay. 56 out of 405 reviews" "
Rating 4 - Poor. 36 out of 405 reviews" "
Rating 2 - Terrible. 44 out of 405 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2024

10/10 Excellent

Siobhan

Travelled with partner
Liked: Amenities
Absolutely lobe this place xx
Stayed 1 night in Apr 2024

8/10 Good

HELENE

Travelled with partner
Liked: Cleanliness, staff & service
Local hotel on seafront Cheap & cheerful What you get is what you see
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in the perfect location, the staff were amazing and unbelievably helpful! The room was lovely and facilities too. We had the nicest view! The breakfast was so good and the atmosphere was the best. Thank you! We'll definitely stay again
Stayed 1 night in Apr 2024

6/10 Okay

Teresa

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Morsal

Stayed 1 night in Mar 2024

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being opposite a beach and that view from a window, what more can you ask for?
Stayed 2 nights in Feb 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems at all
Cheap and cheerful, comfy bed, perfect to rest our heads after watching a show. Thank you
Stayed 1 night in Jan 2024

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is Hope 😊
Friendly staff. Great room and views. Location on point
Stayed 1 night in Jan 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Tanya

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
My room was down the side road not in the hotel and all night from 2am in the till late morning upstairs walking around continuously banging cupboards and draws I had no sleep and tv loud
Stayed 1 night in Nov 2023

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Wasnt up to our standard and wasnt suitable for three occupants to stay in and also the third occupant had to pay for alternative accommodation as they cancel one of our bookings and overall the room was really bad as it had so may issues like dust in the room and shower wasnt working properly and tv wasnt working properly
Stayed 1 night in Oct 2023

2/10 Terrible

Darren

Stayed 1 night in Oct 2023

6/10 Okay

jeremy

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Libby

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Visit family
Booking in was ok then to be told I had to walk 3or4 minutes to an house up the road. As a 69 year old and 67 year old found this quite hard stairs very steep facilities very poor. But great sky TV full access Very plesent at breakfast but had 3to4 minutes walk to get there
Stayed 1 night in Oct 2023

8/10 Good

Mekia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I like the view. It's neary by the sea
Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

JEANETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
They nice place only problem was the parking of cars cost us £24.00 each car on top of hotel bill
Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant price for room and would 💯 stay there again
Stayed 2 nights in Sep 2023

8/10 Good

Jacqueline

Stayed 1 night in Sep 2023

8/10 Good

David

Stayed 1 night in Sep 2023

4/10 Poor

Sami

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t comfy and got bitten all night and my pal stepped in vomit in the toilets and ended up cleaning it himself
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Loud but affordable
Very good for a stag do or if you are going as a few lads or party goers, As a last minute get away with a young family I would pay a little extra to stay somewhere more family friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Graham

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely room very clean and comfortable close to beach and quiet
Stayed 1 night in Sep 2023

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, comfortable and spaceful room ,great location, front view of the sea,perfect location.Bathroom of my dreams!
Stayed 1 night in Sep 2023

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have been twice now would recommend
Stayed 2 nights in Sep 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short break
Staff were friendly and helpful, room was dated, shower head needs fixing. Free internet was hit and miss. Breakfast was very good. Hotel position was good just up from the pier with plenty of entertainment around.
Stayed 2 nights in Sep 2023

10/10 Excellent

kel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the room was spacious and very clean, we was a few minutes walk from the beach, arcades, shop, adventure island, will be staying again
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is clean and tidy great stay thanks 😊
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Gemma

Stayed 1 night in Aug 2023

8/10 Good

Shabnam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very good and comfortable
Stayed 2 nights in Aug 2023

6/10 Okay

Fulvio

Travelled with family
Liked: Staff & service
Very noisy pub and need an uplift to the rooms
Stayed 3 nights in Aug 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great weekend
Stayed 3 nights in Aug 2023

10/10 Excellent

Sharon

Stayed 1 night in Aug 2023

8/10 Good

John

Stayed 2 nights in Aug 2023

10/10 Excellent

Terri

Stayed 1 night in Aug 2023

4/10 Poor

Sophie

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I would really love to be able to give this hotel more stars, mainly because the guy who runs it is straight up, helpful, warm and friendly and the location is great. However, we were put in a guest house around the corner in the "deluxe" room and the room was swelteringly hot despite it being only 23 degrees outside that day. There were three of us and we barely slept despite having been given a fan and having the windows open. It must have been getting on for 30 degrees in the room until about 3am and then not long after that we were woken up by the sun as we'd had to hoist the curtains out of the way of the slight breeze - it didn't get much as the room itself looks onto other walls and a very messy and run down outside area. The king size bed was king but definitely not a deluxe mattress, when one person moves the other does too and the fan we were given was dusty and kept clicking. I don't know what the rooms are like in the main part of the pub/hotel but the heat in this room did not make for a relaxing stay unfortunately. Not sure how one fixes that unless you have air conditioning but there it is. Location is great though. It's so close to everything and they did do a good fry up in the morning. And as I say the owner was generally warm and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room great view Friendly atmosphere lovely breakfasts staff were very kind.
Stayed 2 nights in Aug 2023

6/10 Okay

Honor

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not at “The Hope Hotel” but off the beaten track and down a side road. Our room had not been cleaned properly. There were crisps on the floor and the back of the bedside table (which was pulled out so I could charge my phone) was filthy and coated in layers of dust. The bed was uncomfortable. It’s a shame because on first view via Expedia, the hotel looked ideal.
Stayed 1 night in Jul 2023

8/10 Good

Benard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Very close to all amusement and friendly staff..
Stayed 1 night in Jul 2023

2/10 Terrible

Reece

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Clair

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are lovely and friendly but the room was run down dusty which I'm allergic to so I was unwell all night, the curtains had loads of stains on the head bord was covered in dust the taps was wrong the hot was cold and the cold was hot the bed covers where ripped and the noise out side and inside the place is bad I wouldnt recommend it for a family as it's to noisy the banging of doors a paper thin walls so you hear every thing going on. The shared toliet wasnt clean and the showers where dirty. The lamp in the room had rips and holes all over it it more a place for people who get drunk stagger home and dont care about room state. The staff are nice and friendly and the food was lovely just the place it self was run down and poorly cleaned wouldnt go back again
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would come back
We booked the king-size en-suite for one night. The bed was extremely comfortable, the room rather big and spacious. It was located in one of the guest houses on a side road, away from the busy street which was a blessing. The forniture is a bit outdated but not a problem. In the room there is a sheet with Wi-fi details and information about a Sky package being included. When we tried tune into Sky, we were requested to add a PIN number to unlock the channels. The PIN was not written on the info packed and when we called the reception, the person was not able to help us and didn't know who could either. Netflix was working Breakfast was included and it was very well cooked.
Stayed 1 night in Jul 2023