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"Very nice "

"Yes"

"No room service. "

"It was like staying in a historical hotel. Everything was just perfect. "

"Great hotel … friendly and helpful staff. Good location."

"Great staff"

"Booked this last minute and was pleased with the choice. Front desk staff were very friendly and efficient. Check in was smooth. Lobby area well appointed - have a couple of unique features including an "oxygen bar" to help with the altitude (at a very reasonable price) and a very cool water/beverage station (for free) as well. Nice food & beverage options along with a game room with a pool table, etc. The resort is located "lakeside" - you walk out back and it's lovely. We enjoyed a good meal at the main restaurant and a grab & go breakfast at the Lakeside Cafe. 2 things to be aware of - parking is across the street accessible for a pedestrian tunnel and the elevator is not located centrally - we ended up with a room toward the end of the 2nd hallway so it was a pretty far walk. There's also no A/C in the rooms but there was a fan & a humidifier available in the room. "

"The pool area was great for kids, breakfast on site made for easy mornings, the mattresses were very comfortable, and our room setup was great Hot tub was closed, our microwave turn table no longer turned, there was mold in the shower. "

"The guy working at the front desk both days was great & one of the best parts. Friendly, helpful, efficient. We liked the rooms and the grounds. We walked everywhere from here - usually 5-10 minutes to any place. Breakfast was typical for hotel with maybe a few more options- pancake instead of waffle was out the first morning. Hot tub was nice, but they were at max capacity towards the end of the night. Area for improvement: temperature regulation. The central thermostat didn’t seem to change the temp at all and the other heater didn’t seem to be very accurate either , but we managed "