Southwest Side hotel guide. Hyatt Hotels hotel in Southwest Side, Chicago

"The staff was first rate!"

"Excellent hotel! Breakfast buffet had a nice selection of items and the rooftop bar was amazing. Great location too! "

"Good vibe. Easy check-in and out process."

"Old and historic property. With that being said, not all of the property is renewed but the rooms are kept clean :) service is good and is close to a lot of things in downtown chicago"

"Good experience at All. Thanks"

"Love the hotel its so fancy and very clean, moat of all its close to everything you wanted to see in Chicago"

"Beautiful on the surface. Terrible smell of heavy perfume in the rooms. What on earth happened here to require such a strong smell to cover it up? All the hotel provided soaps and lotions are heavy scented dollar store brands. Pack your own. No maid service until late in the day, after 3:30pm. We had to vacate room for housekeeping after just getting back. Luxury looking property, but skimping on details. Clearly there’s not enough staff to cover the required rooms. Every member of staff was exceptional, they were just clearly overwhelmed. "

"Lovely place to stay. Very clean and staff was so polite and helpful!!"

"Basic stay not worth paying top dollar for"