"I love the breakfast. The kitchen staff, housekeeping, hostesses, elevator operators & all rooftop lounge staff were lovely; however, the check-in clerk wasn't kind, she wasn't welcoming. She didn't provide ANY information. The only information received was on-line. I had to learn about the nature of the hotel from everyone else. It would have been a nice gesture if she was informative, but maybe she was having a bad day.
The room was tight and way too warm the thermostat was set at between 68-72 degrees Fereinheit period.
I would return to this hotel: great location, breakfast, and rooftop lounge all pluses. Times Square is literally right there walking distance in a few minutes.
Overall exp. was good! Thank you!"