"The hotel and room were okay, and the breakfast was good. However, I was disappointed to find a large stain on my sheets that I didn’t notice until the morning.
As far as the checkout experience. I waited about 15 minutes for someone to come to the front desk, but no one showed up. While I was standing there, I checked my email and saw I needed to check out electronically. There was no communication about this beforehand, so I had no way of knowing."