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Ulasan untuk Holiday Inn Express Eugene - Springfield, an IHG Hotel

2.5 out of 5
Holiday Inn Express Eugene - Springfield, an IHG Hotel
919 Kruse Way, Springfield, OR

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 761 dari 1000 ulasan" "
Penilaian 8 - Bagus. 189 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 28 dari 1000 ulasan" "
Penilaian 4 - Buruk. 13 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 1000 ulasan" "

9,6/10

Kebersihan

9,6/10

Staf & layanan

9,4/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean and comfortable !
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Carol

Staff was very nice. Clean and well maintained. Good location.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Christina

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you for honoring my request to be on the top floor. Easy check in and check out.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very close to everything and the jucuzzi was actually Hot
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Mike pada tanggal 8 Mei 2024
Thank you so much for staying with us. We look forward to seeing you again.

10/10 Sangat Bagus

Joan

Bepergian bersama keluarga
Disukai: Fasilitas
The pool was cold. However the staff is fabulous, so helpful and kind. Thank you!!!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari KH pada tanggal 6 Mei 2024
Dear Joan,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Ana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, easy accesible hotel with lots of parking. So close to great shopping and dining.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari KH pada tanggal 6 Mei 2024
Dear Ana,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Kathleen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service is always good!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari KH pada tanggal 29 Apr 2024
Dear Kathleen,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.and being a loyal guest. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Sravan Kumar, FREMONT

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location and access
Menginap 1 malam pada bulan April 2024
Tanggapan dari KH pada tanggal 29 Apr 2024
Dear Sravan Kumar,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

8/10 Bagus

Mikayla

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pretty good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 29 Apr 2024
Dear Mikayla,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

8/10 Bagus

Corina

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We really enjoyed our stay and will definitely stay again when we are in town
Menginap 2 malam pada bulan April 2024
Tanggapan dari KH pada tanggal 29 Apr 2024
Dear Corina,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

julie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Extremely friendly staff.
Menginap 1 malam pada bulan April 2024
Tanggapan dari KH pada tanggal 29 Apr 2024
Dear Julie,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Christina, Diamond Springs

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Liked everything
Menginap 2 malam pada bulan April 2024
Tanggapan dari KH pada tanggal 11 Apr 2024
Dear Christina,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Breakfast was good
Menginap 2 malam pada bulan April 2024
Tanggapan dari KH pada tanggal 11 Apr 2024
Dear Robert,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

fritz

Menginap 1 malam pada bulan April 2024
Tanggapan dari KH pada tanggal 29 Apr 2024
Dear Fritz,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Randy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No
Menginap 1 malam pada bulan April 2024
Tanggapan dari KH pada tanggal 11 Apr 2024
Dear Randy,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

4/10 Buruk

Luz

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Reputation Response Team pada tanggal 10 Apr 2024
Thank you for your review. We are sorry that your experience at our hotel didn’t quite match all of your expectations. We'd love to hear more about your stay and where we went wrong so we know how to improve on future stays. Feel free to reach out to us directly at any time. We hope to hear from you soon and take care.

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in. Was late and they gave us Yougart from breakfast. Much appreciated
Menginap 1 malam pada bulan April 2024
Tanggapan dari KH pada tanggal 11 Apr 2024
Dear Sandra,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

10/10 Sangat Bagus

Noelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 5 Apr 2024
Dear Noelle,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

10/10 Sangat Bagus

Kelly

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic friendly staff.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 5 Apr 2024
Dear Kelly,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

10/10 Sangat Bagus

Hong Lu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I hope there's fruit for breakfast
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 5 Apr 2024
Dear Hong Lu,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

10/10 Sangat Bagus

Zicong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice location. The hotel looks new.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 5 Apr 2024
Dear Zicong,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

10/10 Sangat Bagus

Susan

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous facility fu
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 5 Apr 2024
Dear Susan,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

8/10 Bagus

Alissa

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 29 Apr 2024
Dear Alissa,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Ngan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great quick stop location
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 29 Mar 2024
Dear Ngan,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Delma

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was great overall no complaints
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 29 Mar 2024
Dear Delma,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Shana

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great stay, the staff was friendly & helpful
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 25 Mar 2024
Dear Shana,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

10/10 Sangat Bagus

Sorin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice clean and good beds
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 25 Mar 2024
Dear Sorin,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

8/10 Bagus

Benjamin, Kelso

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 25 Mar 2024
Dear Benjamin,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

10/10 Sangat Bagus

Andrea

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 25 Mar 2024
Dear Andrea,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

8/10 Bagus

Michelle

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Rooms can be quite stuffy/humid. Had issues with our air conditioner failing to work and had to call the desk twice during 3 night stay. Prompt to come fix it during daytime hours when maintenance is in the building but in the evening hours we just had to deal with it not working. Also beware if you have allergies or breathing issues, the deoderizers they use in hallway and rooms is very very very strong. Caused headache and asthma issues first night of our stay. Offered an ionizer for our room the next night, but not a fan of breathing ozone either. When synthetic fragrances are so strong makes me wonder what it is that is trying to be covered up. Simple cleanliness doesnt need to be covered by chemical synthetic fragrances. Staff was very nice and friendly. Easy check in and out. Comfortable beds and linens. Loved how large the shower was and easily able to accomodate a shower seat for people with disabilities. Large room. Nice and bright, but also able to totally darken room with darkning shades. Some rooms have a remote and the ability to electronically raise and lower the blinds.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 25 Mar 2024
Dear Michelle,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Sincerely Holiday Inn Express Springfield

10/10 Sangat Bagus

Raquel

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Liked everything about it.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 18 Mar 2024
Dear Raquel,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Ashley

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The breakfast was nice. Room was clean fridge was a little loud but it wasn’t unbearable. Beds were comfy. Kids liked the pool and I loved that it was open all day (7am-10pm) both check in and checkout were quick and easy. Clock in our room kept resetting itself but we didn’t mind since we didn’t use the alarm clock but definitely something that could affect you if you plan on using the alarm clock.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 18 Mar 2024
Dear Ashley,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

8/10 Bagus

Kevin

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 11 Apr 2024
Dear Kevin,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super clean and well appointed
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 18 Mar 2024
Dear Amy,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Catriona

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean & friendly place.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 18 Mar 2024
Dear Catriona,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

8/10 Bagus

Barbara

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari KH pada tanggal 15 Mar 2024
Dear B.,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

6/10 Cukup Baik

Jennifer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Staff was wonderful. Bathroom had body hair in shower and in toilet and top of toilet .
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari KH pada tanggal 11 Mar 2024
Dear Jennifer,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Best regards,Holiday Inn Express Springfield

10/10 Sangat Bagus

Bruce

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A handsome, spacious property (lobby, dining area, access), with equally handsome, very spacious rooms. Super quiet and a range of amenities (microwave, fridge, safe, large television, desk area and lounge seating). Front desk employees cheerful, cordial and helpful. The AM breakfast offerings were plentiful.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 11 Mar 2024
Dear Bruce,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. SincerelyHoliday Inn Express Springfield

8/10 Bagus

Lynda

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The check-in was awful@@@ They said they didn't have the reservation and needed a confirmation # which we didn't have because we had gone through Expedia. All we had was the transaction number. The front desk girl finally found the reservation after an inordinate amount of time. I had to make phone calls to my Mom who had made and prepaid the reservation. This is inexcusable.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari kh pada tanggal 11 Mar 2024
Dear Lynda,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. SincerelyHoliday Inn Express Springfield

10/10 Sangat Bagus

Eiji

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 26 Feb 2024
Dear Eiji,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
It's an OK hotel.
Stayed for 5 days for work. Cleaning service only came for day 2 morning. No cleaning afterwards. Overall, this is an okay hotel. Breakfast service & selection is good. Pretty standard hot continental breakfast.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 19 Feb 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Isabella

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved being on the top floor and how quite it was! And how respectful and nice the staff was
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 16 Feb 2024
Dear Isabella,hank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean updated rooms. Great front desk. Lots of eating places nearby.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 9 Feb 2024
Dear Susan,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

P. V,

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall good service. Check in was easy and fast. Check in person was very friendly and professional.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 9 Feb 2024
Dear P.V.Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Arrived early and allowed us to check inn. Most spacious room we’ve ever stayed in. Great bed and loved the furniture. Also loved the breakfast.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 6 Feb 2024
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express Springfield

8/10 Bagus

Mark

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 25 Mar 2024
Dear Mark,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield

10/10 Sangat Bagus

Shari

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great property
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari KH pada tanggal 6 Feb 2024
Dear Shari,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express

8/10 Bagus

Cathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari kh pada tanggal 6 Feb 2024
Dear Cathy,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bagus

Becky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 5 Feb 2024
Dear Becky,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express Springfield

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari KH pada tanggal 5 Feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Holiday Inn Express Springfield