Springfield hotel guide. Okura Hotels & Resorts hotel in Springfield, Massachusetts

"Good hotel if you are traveling"

"I had issues with the toilet. It would not flush every time it was used. It seemed that the water would work in it occasionally."

"Very convenient to stay the night before an early flight the next day."

"Spacious, clean room. Front desk staff was very friendly at both check in and check out. Decent breakfast with a good variety"

"Room was recently updated and was clean. Location is convenient to restaurants and shopping. Seemed to be occupied by more “residents” than guests but that’s what you get at the price point."

"The room was clean but incredibly sparse as is the only had a single bar of soap and a roll of toilet paper. No tissues, shampoo or wash for the shower. I booked the room for 4 people but received only two towels. The second bed (pull-out couch) had no sheets and when I went downstairs I was handed a pile right from the dryer. Basic doesn’t even begin to describe this hotel. Imagine a hotel run by the department of corrections and you basically have this place."

"When I pulled up I was greeted by an enormius rat running across the lot. The lobby reeked of a oke.. Both ciggies and weed. Hallways as well. Room was smoke free and comfy but noisy af with amtrack station next door."

"The room was massive and roomy. The floor was shiny and clean. Everything was tidy. The bed and pillows were comfortable."

"P"