Cari Cottage di St. Charles

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"Every thing was clean, hallways, elevators, toilets, rooms, etc. Had a minor plumbing issue with toilet flushing in room. All staff I interacted with were very friendly."

"Good place"

"Very clean room,excellent parking. My only complaint would be the quality of the breakfast food but everything else was really nice."

"The best place I have stayed, bar none! Room was good, pool area good. An extra, had an outdoor walled in area with plenty of seating. Greenery and hanging seats. Also sheltered from the sun/rain, areas. Staff was pleasant. Breakfast was par for course. If in area, the place to go."

"Most helpful, cheerful staff."

"The airport shuttle was the worst experience we had. They drive too badly on the roads; we almost fell off the seats during the rides. They also did not care about our reservation for an early morning checkout. We booked the shuttle the previous night and informed the reception about it as well. The reception unnecessarily made us wait during our checkout, and the shuttle left us there. When we asked the reception why the shuttle left us there, they simply did not care and told us to wait. We...

"Easy contactless check in, staff was friendly and helpful"

"QUIET"

"Great"

"Rooms are compact. TV model is outdated & doesn't have Internet connectivity. Though Expedia listed hotel is 5.5 miles away but in reality it's 11 miles away from O'Hare international Airport. Uber will cost around $45. By considering the distance from Airport, rates are on the higher side."

"Staff were very helpful. Abundance of parking available."