Hotel Ramah Hewan Peliharaan di St. Charles

"This property is close to the interstate and if you are a light sleeper, the noise is loud from a busy interstate. We had bad luck this visit. The air conditioner in our room didn’t work so the room temp didn’t cool down from 78"

"Booked this room for price and location which were great. However the window started leaking from the window and ceiling in my room during some heavy rain during the week. A member of the staff, I believe her name was Denise, was absolutely amazing and helpful during the ordeal. Definitely want to give her a shout out and I hope I got her name correct. She also worked at Home Depot or Lowe’s if that helps."

"Most of the staff were rude, if they acknowledged us at all, the room was run down, there was no cover on the bathroom light and the pool (main reason for booking that location) was closed. I was never informed of that before my stay and only realized it because my husband noticed tarps and building supplies in the pool room. The toilet flushed so aggressively that it scared my granddaughter and it would splash dirty toilet water at us."