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Quality Inn and Suites St Charles - West Chicago

2.5 star property
Travelers can refresh in the seasonal outdoor pool or start their day with a complimentary breakfast at this convenient base for exploring the area

Choose dates to view prices

Quality Inn and Suites St Charles - West Chicago offers a seasonal outdoor pool, gym, free self-serve breakfast, dry cleaning services, and coffee/tea in common areas. The multilingual staff consistently receives positive reviews from visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp1.415.498
Rp1.584.976 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20, per pet, per night, plus a deposit of USD 50 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September

Frequently asked questions

Does Quality Inn and Suites St Charles - West Chicago have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn and Suites St Charles - West Chicago?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Quality Inn and Suites St Charles - West Chicago on 31 May 2026 start from Rp1.415.498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn and Suites St Charles - West Chicago pet-friendly?

Yes, Quality Inn and Suites St Charles - West Chicago allows dogs (limit 2 total). There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn and Suites St Charles - West Chicago?

Self-parking is free at this property.

What time is check-in at Quality Inn and Suites St Charles - West Chicago?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quality Inn and Suites St Charles - West Chicago?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn and Suites St Charles - West Chicago located?

Situated near the airport, this hotel is within 2 miles (3 km) of St. Charles Heritage Center and Camp Kane, Arcada Theater and Dellora A. Norris Cultural Arts Center. Pottawatomie Park and Steel Beam Theater are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.8

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

Reviews

Verified

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! The check in process was very smooth.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, wonderful staff.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service
Clean and quiet
Stayed 1 night in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Good location near downtown and reasonable price. Staff is always helpful and friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, cozy hotel with great staff in a great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived later in the evening. I had luxury of 2 helpers. Mostly, I got a quality room at a quality price. The Continental breakfast is enough, the bagel was delicious as well as the yogurt choices.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness
Room was very clean and the staff was very friendly
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Location was great for restaurants, very clean rooms, comfortable bed, basic breakfast - really enjoyed our over night stay. We will be staying there again when we are in the area
Stayed 1 night in Nov 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Room and hotel public areas were clean and well maintained. Good location.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Melodie

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent standards, great staff highly recommended hotel.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Manas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was terrific, and I had a nice relaxing stay. Thank you!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kerrylynn

Liked: Cleanliness, staff & service, amenities
Always a friendly staff and clean environment.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Convienient, friendly staff, quiet
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sheila

Front desk went out of her way at check in
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to downtown
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location relative to downtown events.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very accommodating in regard to needing an accessible room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several years in a row for our annual fall shopping trip & the Chicago Toy Show. We enjoy it every time. It's clean and the staff is very nice.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very nice and professional.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
The room was spotless. We were greated and helped right away by friendly staff!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities
Rooms are comfortable. Very convenient to downtown St. Charles
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. The staff was so welcoming and helpful. I was surprised at how large it was. And, it was perfectly located to access the downtown area. Would definitely stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Front desk check in quick and easy. Room is a good size.
Stayed 1 night in Nov 2025