St. Charles hotel guide. Red Roof Inn hotel in St. Charles, Illinois

"The room was clean and the staff was polite and helpful. "

"Tub didn’t work and molded"

"The bathroom ceiling is peeling, the toilet looked clean but discolored due to needing a toilet replacement. The tub needed updating. The inside of the tub was old looking from wear and tear, the ceiling over tub was peeling, the tub faucet was loose from the wall, when I turned water on in shower, the water sprayed outside the tub instead of coming out evenly. Some of the walls in the hall on my 4th floor seemed to have plaster and no paint. I was told by front desk they were in middle of remodeling the rooms, but when I stayed at the same hotel more than a year ago I was told the same thing. I had to request a fridge when I checked in which took approximately 3 hours. Thankfully, I didn’t have any issues with staff or breakfast. I give the hotel a plus for free parking. I did however was looking forward to having breakfast in my room and was told by I would have to pay extra due to breakfast being buffet style."

"Nice place staff was awesome!"

"Great job "

"Breakfast was good and the coffee was as well. The property felt safe and secure."

"Clean, spacious and beautiful "

"We had the best time! Definitely going to stay again in the future. We also love how big the pool and jacuzzi is."

"Clean room, kind staff just the curtains in the room didn’t work to open and close."