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Alila Napa Valley, a Hyatt Luxury Resort

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Eco-luxury retreat in wine country

Surrounded by renowned wineries, this luxury eco-certified resort features an attached winery and a poolside bar. Unwind with Ayurvedic treatments at the spa, savour fine dining at Violetto Restaurant, and enjoy yoga classes in the health club.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp14.971.899
Rp17.246.879 total
includes taxes & fees
26 May - 27 May

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 90 per person
  • Valet parking fee: USD 35 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Alila Napa Valley, a Hyatt Luxury Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Alila Napa Valley, a Hyatt Luxury Resort?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Alila Napa Valley, a Hyatt Luxury Resort on 26 May 2026 start from Rp14.971.899, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alila Napa Valley, a Hyatt Luxury Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alila Napa Valley, a Hyatt Luxury Resort?

Valet parking is available for USD 35 per night.

What time is check-in at Alila Napa Valley, a Hyatt Luxury Resort?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Alila Napa Valley, a Hyatt Luxury Resort?

Checkout is at 11:00 AM.

Where is Alila Napa Valley, a Hyatt Luxury Resort located?

Located in Downtown St. Helena, this luxury resort is within 1 mi (2 km) of Culinary Institute of America and Charles Krug Winery. Duckhorn Vineyards and V. Sattui Winery are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.8

Cleanliness

9.8

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 92 out of 117 reviews
Rating 8 - Good. 12 out of 117 reviews
Rating 6 - Okay. 6 out of 117 reviews
Rating 4 - Poor. 2 out of 117 reviews
Rating 2 - Terrible. 5 out of 117 reviews

Reviews

Verified

10/10 Excellent

julie

Best service and awesome front desk.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alila Napa Valley was as advertised. The property was beautiful and the staff members were very friendly and accommodating. I highly recommend this resort for a vacation!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible! awesome! From the moment we arrived they treated us like we were the only people staying.Every staff member was beyond any expectation I could imagine. The room and the view was breathtaking. The car service to and from wineries and restaurants was incredible. We will definitely be back. This is how all hotels should be.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Vineyard view and staff was very accommodating!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jeremy Scot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beyond amazing. We thoroughly enjoyed the modern facilities, friendly staff, proximity to everything Napa has to offer.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with fantastic service. I will stay again!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bottom room was beautiful with the views of the vineyard. Spa was fantastic and massage 10 stars. We will for sure be going back.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Shannon

Liked: Cleanliness
Beautiful property but poorly run. We were told we had to stand outside for check in on a rainy, cold day as someone else was being checked in inside. They cheerfully offered us a cold welcome cold drink though - and as they kept us waiting we had to ask if they could turn on the heat lamps after we asked if we could not wait inside and were told no. The rooms/view beautiful, but we could hear the guest above us the entire time -and toilet kept self-cleaning throughout the night. Breakfast was good, but service was slow - took almost 30mins for our food after we ordered. And to top it off when we came home there was another $500 for resort fees and parking of which was never communicated with our booking or at time of check in/out + another $1,100 in pending charges for cc hold they did not clear until I called. Horrible experience for what should have be a luxury stay!
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Hayley

Liked: Cleanliness, staff & service
Disliked: Amenities
Worst 5 star hotel I’ve ever stayed at. The parking situation is terrible and such an inconvenience. The staff tried their best but during busy times, the wait was so long. We called for a cart when we left and I was told they were a little backed up but it would come shortly. 30 minutes later, it hadn’t arrived so we had to carry down all our things ourselves so we weren’t late to a tasting reservation. Then our car took forever to come out and we had to wait in the rain holding all our things. The amenities are poor. No hot tub and the pool is barely heated. There is no breakfast included which I should have realized when I booked but after other wonderful stays at Alila properties, I just assumed it would be included. The spa was beautiful but once again, lacking amenities. It just has a steam room with no modern spa staples like cold plunge, sauna, hot tub, etc. The housekeeping was also disappointing. We didn’t get turn down the first night even tho I called to ask for it. When the house keeping did come, it was well executed but not high touch. The toiletries in the bathroom were also disappointing. We stayed at the Estate Yountville before and they had the most wonderful selection of amenities, from bath bombs to sewing kits to intimacy kits. There wasn’t even a razor in our room and with my track record with calling guest services, I wasn’t inclined to call and ask. Long story short, stay somewhere else unless you want to pay luxury prices for a budget hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paris

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room was amazing, and the atmosphere was fantastic
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Jul 2025
Verified

8/10 Good

RICHARD

Liked: Cleanliness
Nice room- suite overlooking the pool and vineyards in back of property. Room was cleaned beautifully each day. Breakfast was good every day. Mattress on our bed was relatively hard and uncomfortable. Bath products were funky scent- so did not use them during our stay bought our own soap and shampoo. TV remote did not work worth a damn. I thought the property was showing many signs of deferred maintenance. For $1,500 a night, we’ll stay somewhere else next time. This was our second stay at the property. Not sure we’ll be back…
Buildings need exterior maintenance and painting
Great breakfast every day.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful stay
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

FADEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not hesitate, this is the best hotel in Santa Helena
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, tasteful and thoughtful, loved our stay!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Marquis C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in excellent condition, very clean, and the staff was super friendly.
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful relaxing hotel and the service was perfect which is especially impressive in this Covid era when everyone is short-staffed.
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a beautiful place to celebrate my 40th birthday And my engagement to my soulmate. I would highly recommend this place.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and atmosphere

Great quality on service and room. Cost is a little high but wonderful experience.
Stayed 1 night in Jun 2017
Verified

8/10 Good

NGOC

Liked: Staff & service, property conditions & facilities, room comfort
Upon checking the house, we had to request housekeeping to clean our bathroom as stuff was left in the trash cans. Overall, our stay was okay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Alila Napa

Beautiful hotel, service could have been better, as they seemed short handed all weekend, especially in the restaurant.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Alila napa

Beautiful hotel, service could have been better because they seemed short handed all weekend, especially in the restaurant.
Stayed 2 nights in Aug 2021