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Ulasan untuk Alila Napa Valley

5 out of 5
Alila Napa Valley
1915 Main St, St. Helena, CA

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 72 dari 89 ulasan" "
Penilaian 8 - Bagus. 9 dari 89 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 89 ulasan" "
Penilaian 4 - Buruk. 2 dari 89 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 89 ulasan" "

9,8/10

Kebersihan

9,4/10

Staf & layanan

9,4/10

Fasilitas

9,8/10

Kondisi & fasilitas properti

9,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Bhavin

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jamie pada tanggal 24 Mar 2024
Dear Bhavin,Thank you for your wonderful 5/5 rating for our Alila Napa Valley! It was a delight to see that you enjoyed your stay with us. We hope to welcome you back as our guest again soon!Warm regards,Jamie

10/10 Sangat Bagus

Simie Lavern

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Jamie pada tanggal 28 Jan 2024
Dear Simie,Thank you for your excellent 5-star rating for our Alila Napa Valley. We're delighted that you enjoyed your stay with us, and we hope to have the opportunity to welcome you back as our guest in the future!Warm regards,Jamie

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Melinda pada tanggal 9 Des 2023
Dear George,Thank you for taking the time to review our property. We hope to welcome you back soon!Warm regards,Melinda

10/10 Sangat Bagus

Jeffrey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property with fantastic service. I will stay again!
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Melinda pada tanggal 9 Des 2023
Dear Jeffrey,Thank you for taking the time to review our property. We are so glad to hear you found our hotel great with fantastic service. We hope to welcome you back soon!Warm regards,Melinda

10/10 Sangat Bagus

Jeffery

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jeremy Scot

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was beyond amazing. We thoroughly enjoyed the modern facilities, friendly staff, proximity to everything Napa has to offer.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Alejandro

Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Betsy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The four vineyard suites are over the pool. So if you are sitting on your very expensive balconies, you better like other people’s music and conversations because you will hear them until 9:00pm
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Colleen

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Alila Napa Valley Guest Services pada tanggal 14 Jun 2023
Good afternoon Colleen,Thank you for visiting Alila Napa Valley, and thank you for submitting a review. We are happy to know you enjoyed your time on property and hope to welcome you back again soon!

10/10 Sangat Bagus

Gerhard

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Alex

Disukai: Kebersihan
Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

bill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Professional and courteous from start to finish
Menginap 1 malam pada bulan Januari 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice view
Noises from next door room. We could hear the guests talking and sounds of Television from next door room. Other than that everything was fine. The view from our room is amazing and soothing to the eyes. We loved it…
Menginap 2 malam pada bulan Desember 2022

10/10 Sangat Bagus

michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The place is fabulous!! Everything stands out but i need to give a big thank you to the cleaning service my wife left her bracelet and they returned it! Not many places would have!! Thank you!!!
Menginap 2 malam pada bulan September 2022

2/10 Sangat Buruk

william

Menginap 2 malam pada bulan Juli 2022

6/10 Cukup Baik

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Due to covid, they shut the restaurant and room service. They did serve complementary breakfast, but for a property like this one to have no room service is a big disappointment. Also, the electric musak ruins the beauty of the pool area. Service was very good otherwise, and the rooms were very good.
Menginap 3 malam pada bulan Juni 2022

10/10 Sangat Bagus

Annu

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property amazing staff. Front desk ladies were so nice and accommodating. Alexia was the best server ever i have came across. All together it was great experience for us.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Morgan Thompson pada tanggal 16 Jun 2022
Thank you so much for sharing your great feedback and for mentioning Alexia and staff. We are glad you enjoyed your stay and we look forward to having you back!

8/10 Bagus

Isaiah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the vineyard view and personal fireplace on balcony. Did not like that they do not have a house car so we had to pay for taxi service, private car service, or chance an Uber. Also did not like the how I could hear the people staying in the rooms adjacent to me.
Menginap 3 malam pada bulan Februari 2022
Tanggapan dari Morgan pada tanggal 6 Mar 2022
Thank you so much for taking the time to provide your feedback. We are glad you loved the property and we appreciate hearing ideas on how to improve!

10/10 Sangat Bagus

Linda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2022

4/10 Buruk

Gabriel

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Januari 2022

10/10 Sangat Bagus

Anna

Menginap 2 malam pada bulan Desember 2021

10/10 Sangat Bagus

Nelson

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

Dana, East Rutherford

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Upon arrival, the views will take you away. The staff is very accommodating, professional and goes above and beyond. I was blown away. The rooms are gorgeous. The amenities are AMAZING!! Definitely a 10-Star venue!
Menginap 1 malam pada bulan November 2021
Tanggapan dari Morgan Thompson pada tanggal 22 Des 2021
Thank you for taking the time to provide such great feedback!

10/10 Sangat Bagus

Mark F

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing experience!
Menginap 1 malam pada bulan November 2021
Tanggapan dari Morgan Thompson pada tanggal 22 Des 2021
Thank you so much!

10/10 Sangat Bagus

Helen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

Peter

Menginap 2 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2021

8/10 Bagus

Candice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2021

8/10 Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
for the price of more than 1k/night, I expected better service.
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One of my favorite resorts
Menginap 2 malam pada bulan September 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Marquis C

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was in excellent condition, very clean, and the staff was super friendly.
Menginap 4 malam pada bulan September 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Alila Napa
Beautiful hotel, service could have been better, as they seemed short handed all weekend, especially in the restaurant.
Menginap 2 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Alila napa
Beautiful hotel, service could have been better because they seemed short handed all weekend, especially in the restaurant.
Menginap 2 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A beautiful relaxing hotel and the service was perfect which is especially impressive in this Covid era when everyone is short-staffed.
Menginap 3 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful, clean, tasteful and thoughtful, loved our stay!
Menginap 1 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved it
Menginap 3 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wow what an amazing place to settle into if you want to experience and minimalist high end resort. Very beautiful property and grounds. The staff is excellent, kind, and knowledgeable.
Menginap 1 malam pada bulan Juli 2021
Tanggapan dari Alila Team pada tanggal 1 Agu 2021
We appreciate your feedback and are ecstatic to hear you had an amazing time! We hope you return soon for us to welcome you back to the Napa Valley.

8/10 Bagus

Antonio

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing place perfect for a relaxing trip to Napa
Menginap 3 malam pada bulan Juni 2021

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect couples getaway
Lovely hotel, super nice staff and GORGEOUS grounds. Not that we don’t like kids (we have two) but great place to far away with your special someone. Quiet & sophisticated.
Menginap 2 malam pada bulan Juni 2021

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic staff and amazing property! Thank you!
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Alila Team pada tanggal 15 Jun 2021
We truly appreciate your thoughts and recognition of our staff and property. We will see you next time!

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Morgan Thompson pada tanggal 13 Jun 2021
Thank you!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall, the stay was good. This is an adult only hotel, and they should make it clear on the website and booking venue’s website. The staffs were friendly and the food was great! I would recommend it.
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Alila Team pada tanggal 1 Jun 2021
Thank you so much for your positive feedback and the praise for our staff and Acacia House! We appreciate your suggestion for clarification on our website and booking venues. We hope to see you again soon!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect for couples! We loved it!
Menginap 1 malam pada bulan Mei 2021

10/10 Sangat Bagus

Joseph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Outstanding
The Napa Valley is loaded with great hotels and this stands out with the best. Staff was tremendous.
Menginap 2 malam pada bulan Mei 2021
Tanggapan dari Alila Team pada tanggal 20 Mei 2021
Joseph, We are so happy to hear of your pleasure with our property and in the Valley. Thank you for the recognition of our fabulous staff! We welcome you back the next time you want to get away and relax for a couple of days.

10/10 Sangat Bagus

Manjunatha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent facility and service , would comeback here anytime
Menginap 3 malam pada bulan April 2021
Tanggapan dari Front Desk Host pada tanggal 26 Mei 2021
Thank you, we look forward to your next visit!

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

Arturo

Menginap 2 malam pada bulan Maret 2020