2/10 Sangat Buruk
Barb
Bepergian bersama keluarga
25 Okt 2025
Tidak Disukai: Kebersihan, fasilitas
Well the person at the front desk when we came back to the hotel 7 hrs later after turning the heat on prior to leaving was blowing cold air. No heat. He argued with me that there was nothing he could do and I would have to wait for the manager the next day. Not acceptable. I insisted on another room after only being persistent. He was not going to give us another room and told us we could use the ac. We needed heat. We did get another room only for it to also not have heat and again was given the same song and dance about waiting until the next day to talk to the manager. Again I told him not acceptable and we were once again moved to another room which finally did have heat. This man was very rude and was going to do nothing. He then had the nerve to tell me that by him switching rooms for us it would come out of his pocket. I highly doubt that and if so, so be it. Not my problem. The room didn’t have heat and that was not acceptable period.
Barb
Menginap 1 malam pada bulan Oktober 2025
