Hotel dekat Katedral St Lucia

"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They...

"Its a sound enough hotel for the business traveler but otherwise pretty ordinary. It's in a shabby part of town with no local ameities or attractions worth the bother. The bar is dismal and the restaurant poor. The staff do a good job of making the best of the little they have to wotk with."

"The selection for their morning breakfast buffet is very varied. The staff is busy during rush hour; they seem overwhelmed at times. Their housekeeping standards cannot match those of their properties in Hong Kong or mainland China. The Chinese restaurant Shang Gong is one of the best in the country, and its staff is very attentive and courteous. "

"Staff was very polite and helpful. the hostel was very nice and clean too."

"Great "

"Hotel lobby is beautiful. Attached to a coffee shop and right next to a couple restaurants. Staff are friendly and helpful. Room was lovely"

"Lokasih hotel bagus mau makan cukup gampang tapi pelayanan hotel ini kurang bagus jadi merasa kurang nyaman"

"Le personnel est très agréable, quant à la chambre ; petite et surtout sans fenêtre !! "

"The hotel is nice but for a hilton could be better. We stayed here at the start and end of our holiday . It was a nice place to start but on our return we had a very smelly room which stank of stale smoke even though it was a non smoking room. We asked it to be fixed which it was not. The reception stuff were not as friendly compared to staff at other hotels in sri lanka and generally sri lankan people."

"Arrived very late and staff waited for me "

"Das Zimmer war absolut sauber, auch das Bad. Es war etwas laut, da es so nah an einer stark befahrenden Straße und auch dem Zugbahnhof war. Dies kann natürlich jedoch auch als positiv angesehen werden, da die Anbindung per Zug sehr einfach in ein paar Gehminuten erreichbar ist. Das Personal war nett und bemüht, trotz leichter Kommunikationsbarriere. Für eine oder zwei Nächte sehr komfortabel."

"Team is good. WiFi is very bad in the most expensive suite. Maintenance, Cleaning and service is non satisfactory. Es I have arrived, were no towels in room and the safe could not be used also as I moved to the suite which has no internet connection. Don't replace daily the bed sheet, forget replacing towels and force putting "Please clean my room" sign on the door. Cleaning is not a regular process. today 29.02.2020 at 15.00 h the room has not been cleaned although I have left the sign since...