Search Guest Houses in St. Paul's Bay

"The hotel was clean and the staff were polite and helpful. When I arrived my room had twin beds, but they were able to change them to a double for an additional €10, which I appreciated. However, there were building works taking place during my stay that I was not informed about before booking. The noise started between 6–7 AM each morning and the walls were vibrating, which meant I was woken up early every day and didn’t have a very restful sleep. The construction also continued throughout the day. I understand it may be the off-season, but I would have appreciated being informed beforehand as I would have chosen a different hotel. Additionally, the rooftop pool was closed on one of the days, which happened to be the sunniest day of my stay, which also wasn’t advertised until I went up to the rooftop. The gym was quite dark as it is located in the basement which made it feel a bit off-putting. Overall the hotel was okay and the staff were friendly, but the lack of notice about the construction and facilities did affect the experience. "

"Good"

"The pool was lovely and great view"

"The pictures in my opinion on the booking sites are nothing like what we were given. The room was dirty - cleaners only empty bins and wash out drinking cups with water, there is no deep clean even when we requested this twice - bedding was not changed. The food was really nice Staff are polite but it’s ashame the guests aren’t - no please and thank yous and they seem to walk into you! "

"The hotel is clean, well-maintained, and the breakfast is plentiful and varied. However, they seem to be having trouble communicating with the reservation system. We booked three rooms with breakfast included, and upon arrival, it turned out that only one room had breakfast included. So, I had to send them confirmations for all the rooms. The receptionist confirmed that everything was in order, but the next day at breakfast, it turned out they wouldn't let our group in because the breakfast staff didn't recognize our pre-paid breakfast in the system. This meant I had to explain the situation again. When I'm going on vacation, I shouldn't be interested in handling reservation-related matters for a hotel employee. That's their job, not mine. and the hotel bar also lacks a bit of honesty, the Happy Hours promotion sometimes turns out to be 100% paid and the beer that is supposed to be 500 ml on the menu suddenly turns out to be 300 ml"

"Everywhere was clean and tidy. The staff were absolutely brilliant. Sometimes the parts of the breakfast which were meant to be hot were cold. "

"Yes"

"All good."

"Nice staff, excellent drinks and food"