Eksterior

Ulasan untuk Holiday Inn Express & Suites St. Petersburg - Madeira Beach, an IHG Hotel

2.5 out of 5

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 951 dari 1361 ulasan" "
Penilaian 8 - Bagus. 266 dari 1361 ulasan" "
Penilaian 6 - Cukup Baik. 65 dari 1361 ulasan" "
Penilaian 4 - Buruk. 38 dari 1361 ulasan" "
Penilaian 2 - Sangat Buruk. 41 dari 1361 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Javier

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best hotel
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Yaumara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and quite place ,good for stay with family.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Vanessa C

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great I would suggest a bigger pool
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Amber

Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Chantal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the breakfast included. Near a few restaurants and Walmart easy to grab stuff.
Menginap 6 malam pada bulan Mei 2024

4/10 Buruk

Elmer

Bepergian bersama keluarga
Disukai: Staf & layanan
We woke up to 2 cockroaches in our room. 1 in the bathroom and 1 near the Beds. We gathered our belongings and left, telling the service desk as we checked out.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 24 Mei 2024
Thank you so much for the feedback, Elmer. We are so sorry for this inconvenience. We did have the room inspected by our pest control company immediately and no evidence or anything was found. We apologize again for the inconvenience and truly appreciate your feedback.

10/10 Sangat Bagus

Carlyn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved everything. The property was clean, smelled good, and the staff was helpful. Colby, the transportation driver was the icing on the cake. He was polite, knowledgeable, and most of friendly. We would comeback just to use his transportation service.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 23 Mei 2024
It sounds like you had a fantastic experience! Kobie is definitely a real gem. He loves going above and beyond to make your stay enjoyable. Excellent customer service can really elevate a trip, and it's wonderful to hear that you felt our property was clean and well-maintained too. If you ever plan to revisit, you know who to look forward to seeing again.

10/10 Sangat Bagus

Amanda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely loved my stay here and can’t wait to come back and stay again
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 23 Mei 2024
Thank you so much, Amanda. So glad you enjoyed your stay and we can't wait to see you again in the future.

10/10 Sangat Bagus

Bernard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 23 Mei 2024
Thank you!

2/10 Sangat Buruk

julian

First day of check in we go inside room and there was another person inside, we go downstairs guy at the front desk doesnt even apologize like if its something normal, also tv did not work during our stay.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 21 Mei 2024
Julian, thank you so much for providing this feedback. This is absolutely unacceptable and I am investigating this immediately. Please feel free to reach out to me directly as I would like to make this right for you.

10/10 Sangat Bagus

Julie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel and staff. Very quiet and close To everything I needed. Check in and check out easy breezy!
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 21 Mei 2024
Julie, thank you for taking the time to share your kind words. I'm thrilled to hear you found our location convenient and check in/out easy breezy. We hope to see you again in the future.

10/10 Sangat Bagus

Artik

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service and transportation to the beach .loved the breakfast
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 21 Mei 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and transportation to the beach. Providing a seamless and enjoyable experience for our guests is always our top priority. We're also delighted that you loved the breakfast! We strive to offer delicious and satisfying options to start your day right. Your feedback is truly appreciated, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Sangat Bagus

Marisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 21 Mei 2024
Thank you!

10/10 Sangat Bagus

Sonia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My family and I enjoy mother's day all together.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Sonia, thank you so much for taking the time to share your review. I'm so glad you all were able to spend Mother's Day together and thank you for choosing us to do so!

10/10 Sangat Bagus

Julio E Santiago

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Thank you!

10/10 Sangat Bagus

Jamilette Hance

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Thank you!

10/10 Sangat Bagus

franklin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location very clean .
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Thank you, Franklin! We hope to see you again in the future!

10/10 Sangat Bagus

Darren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, great amenities and close to everything
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Thank you, Darren! We're glad you found our location convenient. Feel free to use our complimentary shuttle next time you visit!

8/10 Bagus

Ed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Get some strong coffee for guests bkfst
Menginap 7 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Thank you for your feedback, Ed! We will definitely look into this. Safe travels.

8/10 Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really appreciated the complimentary breakfast. Nice clean comfortable room for us to enjoy the stay.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Robert, thank you for taking the time to share your feedback! We're thrilled you enjoyed our breakfast and hope to see you again in the future.

10/10 Sangat Bagus

JULIE

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice and close to the beach.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 10 Mei 2024
Thank you for the feedback Julie, we appreciate 5 stars!!

10/10 Sangat Bagus

Jason, Tucker

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Thank you!

10/10 Sangat Bagus

marilene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very special
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 9 Mei 2024
Thank you for the 5 star review!

8/10 Bagus

Claude

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is a good location for us to stay while visiting our daughter. Time to replace or revamp the chairs in the breakfast area. room needed a coffee table.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 10 Mei 2024
Thank you for the review Claude, we appreciate your feedback! Feedback such as yours is very important to us since it helps us make changes and improve areas that need improvement. Also, I wanted to let you know that we do have suites that are bigger rooms and have coffee tables as well as sofas. Thank you for staying with us and we hope to welcome you again in future!

10/10 Sangat Bagus

Ilya

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 6 Mei 2024
Thank you for the 5 star review!

10/10 Sangat Bagus

Annie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked everything ♥️
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 6 Mei 2024
Thank you for the 5 star review Annie, we appreciate your feedback!

10/10 Sangat Bagus

Jose Luis

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Property was well kept. Very convenient to attractions.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 6 Mei 2024
Thank you for the 5 star review Jose, we appreciate your feedback and hope to welcome you again!

8/10 Bagus

Bradley

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay other than the mattress being uncomfortable
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 6 Mei 2024
Thank you for the feedback Bradley, I'm glad to know that overall you enjoyed staying with us. We wanted to apologize for the issue you encountered, we just recently got all brand new high quality mattresses in all our rooms. By any chance did you report it to our front desk? If so, was anything done to make your stay more comfortable? Feel free to reach us directly.

10/10 Sangat Bagus

Federico

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 6 Mei 2024
Thank you for the 5 star review!

6/10 Cukup Baik

Torry Jacob

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly and attentive. Hotel was clean and comfortable. Only issue we had was we were charged 4 different times over our stay and had $1200 on pending hold on my credit card that wasn’t released until we checked out. I spoke with staff and manager but wasn’t resolved until after we left. If you stay there please keep an eye on your charges.
Menginap 8 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 6 Mei 2024
Thank you for the review Torry, please accept our sincere apologies for the issue you encountered during your stay regarding the authorization that was placed on your card. I see that there was some sort of the glitch and I'm glad to know that it was corrected. Thank you for staying with us and I hope to welcome you again in future and show you that unsatisfactory stay was a one time exception.

10/10 Sangat Bagus

Jasmine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 6 Mei 2024
Thank you for the 5 star review!

10/10 Sangat Bagus

Peggy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay. Easy check in. Clean great breakfast. Employee Luke stood out as he was great polite and professional.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 4 Mei 2024
Thank you for the amazing feedback Peggy, I will make sure to share your kind words with Luke, I'm sure he'll be thrilled!

10/10 Sangat Bagus

Carey

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, updated, comfortable beds, great linens Fabulous staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 4 Mei 2024
Thank you for the 5 star review Carey, we appreciate your feedback and hope to welcome you again in future!

10/10 Sangat Bagus

Hadley, Brooklyn

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super clean and staff is amazing
Menginap 11 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 4 Mei 2024
Thank you for the positive feedback Hadley, we appreciate 5 star review!

10/10 Sangat Bagus

SHARON, eastampton

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is clean and staff friendly. Hotel was not to far from beaches about 10 minutes. Beds were comfortable and adequate places to put suitcases and other items
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 4 Mei 2024
Thank you for the 5 star review Sharon, we appreciate your feedback!!

10/10 Sangat Bagus

Karen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was wonderful, Emily was extremely helpful and friendly. The room was clean, the breakfast was great. We especially liked that there was free shuttle service to and from the beaches and John's Pass.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 4 Mei 2024
Thank you for the amazing feedback Karen, i will make sure to share it with Emily, I'm sure she'll be happy to know that you enjoyed staying with us! We hope to welcome you back again.

10/10 Sangat Bagus

Nathaniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location not too far from multiple beachs
Menginap 3 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 4 Mei 2024
Thank you for the 5 star review! We appreciate your feedback

10/10 Sangat Bagus

Richard

Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 21 Mei 2024
Thank you!

10/10 Sangat Bagus

Kimberly

Disukai: Kebersihan, staf & layanan
Had a really nice time abd the breakfast was great
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 29 Apr 2024
Thank you for the 5 star review Kimberly!

10/10 Sangat Bagus

WILLIAM

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 21 Mei 2024
Thank you!

10/10 Sangat Bagus

Yaneiry

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a great stay and breakfast was fantastic. Nice variety.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 29 Apr 2024
Thank you for the amazing feedback!!!

6/10 Cukup Baik

Crystal

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The only complaint I have is this hotel didn’t put ventilation in their bathrooms so everything was rusty. It would have kept these bathrooms so much nicer.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 29 Apr 2024
Thank you for the review Crystal, our bathrooms ventilation system has constant air flow that may not be noticeable by the sound since it is very quiet. By any chance did you report the issue to our front desk? If so, did our maintenance come take a look? Thank you for bringing this to our attention, we appreciate your feedback.

10/10 Sangat Bagus

Ruthy M Watson

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I really enjoyed my stay at this property. The room was clean, the bed was so comfortable and the linens were awesome. The staff was so accommodating and responsive to our needs and questions. Smiles and happiness all around. They even remembered my name whenever I went to the desk. The shuttle to the beach areas was convenient and timely. My family was there for a memorial service, and the staff even expressed their condolences. I am really looking forward to visiting this property again under different circumstances and for a longer stay. Thank you so much "Emily" and the rest of the staff at this Holiday Inn. Ruthy Watson
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 29 Apr 2024
Thank you for leaving us such a great review Ruthy, we are thrilled to know that you enjoyed staying with us. I will make sure to share your kind words with Emily and rest of our team. Thank you for the 5 star review!

10/10 Sangat Bagus

Eliberth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Simplemente exelente
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 28 Apr 2024
Thank you for the 5 star review!!!

10/10 Sangat Bagus

Randee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely PERFECT. Beautiful hotel. I would definitely recommend and will stay here again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 28 Apr 2024
Thank you for the amazing words Randee, we appreciate 5 star review!

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Me.gusto de verdad
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 26 Apr 2024
Thank you for the 5 star review!

10/10 Sangat Bagus

Laurie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They are always very friendly, rooms are clean. I stay here 2-4 times a year and will continue to.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 24 Apr 2024
Thank you for the review Laurie, we appreciate 5 stars!

10/10 Sangat Bagus

Jacquelyn

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 16 Mei 2024
Thank you!

8/10 Bagus

Chelsey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 4 Mei 2024
Thank you for the review Chelsey, is there any reason why we did not get '5' star rating? Feel free to leave us your feedback!