St. Thomas hotel guide. Wyndham Extra Holidays hotel in St. Thomas, U.S. Virgin Islands

"Disappointing Service for the Price We recently stayed at Hampton by Hilton St. Thomas and while the stay itself was fine, it did not meet expectations—especially at $750+ per night. The biggest issue was the lack of service. Our room was never serviced during our stay, which was frustrating given the price point. For that nightly rate, we expected a much higher level of attention to detail and overall guest experience. The room itself was adequate, but the amenities and overall offering simply did not justify the cost. At this price range, guests should expect consistent housekeeping, better service responsiveness, and a more elevated experience overall. The property has potential, but management needs to address service standards to align with the rates being charged."

"The hotel is old and need many updates BUT it was clean and perfect for our long weekend. The staff was wonderful and the free breakfast was delicious. I don’t know if I would ever go back to St Thomas since it is soo hard to navigate around even with a rental car. If we do return I would stay there again"

"We had a wonderful stay at this hotel. The staff is friendly and helpful. The only 2 negative things I would say are…our bathroom had a musty smell at times and the hotel food was not good at all for the price we paid. "

"An amazing experience I can’t wait to come back ! "

"Excellent staff and great location; the entertainment was also excellent. "

"I was assigned to Room 333. However, when I returned to that room in the evening I found the pillow and curtain full of bugs. I tried calling the contact number above the reception desk, and got voicemail, and left a message. I did not receive any call back. I had to stay in my friend's room because mine was unusable. I reported this issue at breakfast on Feb 21, and the person there said that this was a known issue because the room was next to the vines. In other words: they knew the room had bugs and they still knowingly put me in it."

"The security staff was great. That’s about all I can say about the property. The pictures are a poor representation of what you actually get. The bathroom is covered in lime and rust. I’m sure from the water quality. Sheets yellowed again I’m sure from the water quality. During our stay the hotel ran out of water. The restaurant is over priced, it stinks, and it’s out dated. The other positive thing is that it is close to the ferry and close to downtown. "

"Stay at this property for a week and would not recommend to anybody. Day 2 my partner and I experience a bug infestation. Our whole week stay we didn’t have any tv to watch. No restaurant on the premises like they claim they have. Soda machine down. Light switch controls all the electricity tv outlets etc. No hot water. Doors coming off hinges. Was not a very pleasant stay for my partner and I. "

"Staff were friendly. My room smelled moldy. I used a T-shirt to cover my face during the stay. It was close to the airport which was a good thing. Water and soda were in the room which I thought was nice. No bath towel was assigned to my room. Was a good stay but wouldn’t return. There was a bar and casino in the same complex. "