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"Very impressed with the room, the cleanliness and the facilities. Check in personnel were very friendly and efficient. The bonus of the covered bridge from the hotel to Symphony Hall was very welcome as the weather was pretty awful. "

"The staff were amazing, professional friendly and went the extra mile, Room and all hotel was spotlessly clean Evening meal again excellent staff perfect in everything they did Breakfast fresh Five stars all the way Well done team🙌 "

"Really friendly, helpful staff. Nothing too much trouble. Fixed a defect with the toilet whilst we were out for the day. Highly recommend!"

"Great reception staff. Warm and welcoming. Rooms clean."

"Always stay here Good for value Clean Kind staff"

"Welcoming staff, nice atmosphere. Rooms are nice and clean with everything you need and a comfortable bed. "

"Excellent stay as always - friendly welcoming staff from check in to check out - a perfect stay - thank you. "

"Excellent! Friendly, welcoming staff. Clean, quiet room. Great breakfast - plenty of choice and tasty. Excellent value for money! "

"Lovely comfortable bed. Super clean and well maintained room. Richard the manager took great care of us all - fantastic customer service. Only negative is the lifts - not enough lifts for such a big hotel. "