Search Hotels Near Staten Island Mall, New York

"Front desk staff was excellent. The staff that was in charge of the breakfast was a bit rude appeared to bothered. Need to upgrade breakfast food. "

"Clean rooms and excellent breakfast "

"Room clean, there’s always a tv issue idk why, some TV allow u to watch Netflix others don’t, some tvs work great others don’t, there isn’t a person on sundays to help with that idk why so be cautious if staying on the weekend just check if the tv is working , everything is great specially the staff is always lovely "

"The lobby smelled like cat urine as well as the main stairs The gentleman at the front desk didn’t disclose that the TV was out in the whole building they illegally charge you tax on your deposit and the taxes are not refunded I was placed on the second floor when my wife was visibly unable to walk stairs because she was on crutches when I asked for the accommodation I was refused the room was dirty with pet hair everywhere it was so bad that we did not even complete our stay even after being refused a refund . We stayed one night out of the four and left in the morning and will not be coming back to this establishment The problem is the owner and management and front desk housekeepers are nice but they are very limited in the ability to provide services because of management "

"I stayed here before and didn’t have any issues with the place. The room was clean and the staff was professional and courteous. "

"I will be staying here more often when I’m in New Jersey. The staff are professional. One of the better hotels I’ve stayed at."

"no issues "

"Rooms were clean but small. Staff was friendly and helpful. Breakfast was adequate, nothing special."

"Staff was rude"