Cari Cottage di Sterling

"No i accidentally selected the wrong date by a day and noticed immediately after I booked. Expedia nor the Hotel could help me. Lessons learned. Most likely wont use Expedia for anymore of my travels. Called Holiday Inn and booked a room directly. Great room and service!"

"Room was clean with very minimal smell (I'm bad about smells). Breakfast could have been a bit better - food was lukewarm (eggs, sausage) Maybe have waffles instead of the pancakes? The pancake machine was not cooperating. Staff was AMAZING! We were not arriving until wayyyyy after the 3:00 check-in as we were driving from Texas. I called and the girl was super sweet. I called an hour out and she was just as sweet. When we arrived, her shift was just about over and she was letting the...

"Clean property, great beds, nice pool, good breakfast."

"We were in town for a funeral and had an early morning. The young men in the next room were very drunk and loud, yelling, TV blaring etc. Starting at 10:00 when the noise started, I contacted the front desk to report it multiple times. The front desk clerk at first called them to ask them to be quieter, eventually going personally to ask them to be quiet. Finally, at 1:00 I called again to insist something substantive be done. The employee suggested we pack up and move rooms in the middle...

"To start the parking lot is verry small. Second it's close to the rail road so you might get woken up in the middle of the night if you are a light sleeper do to Train noise. Next, they advertise free breakfast but they did not have breakfast. I was given the excuse that it wasn't the right time of year, but your ad said free breakfast so they should have it no matter the time of year. The room itself wasn't horrible but there was some damaged tiles on the floor of the bathroom and the carpet...