Search Family-Friendly Hotels in Sterling

"Very disappointed that our room was not ready until nearly 9pm although we did receive some compensation. Hotel generally good ."

"The person checking me in (that claimed to be the manager) was unpolite to the point of being rude. I have stayed in this hotel more than 10 times and had good experience, but after this one I will not be staying in this hotel anymore."

"Beautiful hotel, great location. There are amazing views. Staff is very kind. They have ice and water refill stations. Good food options in the hotel though a bit higher priced but not anything abnormal for hotels."

"A hotel with character and friendly staff. Beds are comfy & the rooms are very large. Enjoyed staying there & plan on returning."

"My stay at this hotel was extremely disappointing. The property was in the middle of major renovations, and this was not communicated in advance. The entire first floor was under construction, with sheetrock dust and debris throughout, making the environment feel dirty and poorly maintained. To make matters worse, the elevators went out of service during my stay and remained out of service until I checked out. My room was on the 7th floor, which made this incredibly inconvenient, especially given that I have a bad knee. Having to navigate multiple flights of stairs repeatedly was not just uncomfortable, but unacceptable. The local staff, including the hotel manager, were extremely rude and unsympathetic when these issues were raised, which only made the situation worse. Overall, the lack of cleanliness, the lack of transparency about renovations, and the failure to resolve a major issue, such as the elevators, made for a very frustrating experience. I would not recommend staying here."

"Wish there was a clothing hook in the bathroom fur hangers. Easy parking!"

"Loved that we got a bag breakfast because we took shuttle before buffet opened....a delightful, unexpected surprise!!"

"I've stayed here many times and it's always a delight!"

"The front desk staff was very helpful during the check in process and changing of rooms. To no fault of theirs, we had to change rooms and I ended up in an hypoallergenic room which was perfect for me. Room was clean and had the most wonderful view. Room service was great."