"Arrived earlier than expected, the staff on reception managed to check us in to a room, which was a bonus. The hotel is in a good location, only a few mins walk away from the main City centre amenities. The room was comfortable, would stay here again"
"Booked what I thought was an en-suite so was a bit miffed when I was just a bedroom it wasn’t really worded well when I booked but hey- ho my bad also the shared facilities got a bit messy as the day went on and I had to tell them at reception there was no loo roll when I tried to get in my room key wouldnt work a member off staff had to let me in and told me to get a new key from reception when I went out which meant I couldn’t leave to use toilet or id be locked out of my room!Also the tv didn’t work and the bottled water discription was technically right but was a unsealed bottle and to top it off the fire alarm went off in the morning just as I was making my way out in terror a member off staff told me it was a false alarm due to the shower steam setting them off."
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