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"We loved the space at the Grand Residence. We had space for our family of 5 to have separate beds. Our other family members were staying in The Grand and we could all meet every night at the hot tub. "

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"Great room, facing the mountain, very spacious, nice bathroom, rugs and furniture (dressers) need replacing - old, and very stained rug. Very comfortable though, good beds !!! Staff very nice. "

"The room met our expectations. The hotel is conveniently located in the heart of the village with easy access to everything including the ski hill. "

"Excellent accommodation, friendly staff. Loved the hot tub!"

"We loved the location of this hotel and I loved the view from our room which was a view of the Gentle Giant ski run. I didn’t appreciate that they didn’t have daily maid service, considering how much we paid to stay here. There was a slip that you could fill out to request towels. I put that in and they called and said that I had to come down to the front desk with my dirty towels and they would give me clean ones. They couldn’t deliver the towels because they had too many bookings, but weren’t apologetic at all for the inconvenience. Apologies in my book go a very long way and a smile and how is your stay go a mighty long way, but we received none of those common greetings that you typically get at other hotels. I must add that when I asked for a cleaning towel and cleaner so that I can clean the bathroom myself, they had sent someone up anyway to clean the bathroom. I need to acknowledge that. The hotel needs a major update as well. With a renovation update and training staff to be more welcoming and gracious, this hotel could be a 5. "