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Reviews of HARRIS Hotel & Conventions Bundaran Satelit - Surabaya

3.5 out of 5
HARRIS Hotel & Conventions Bundaran Satelit - Surabaya
HR Muhammad, 2A 11, Surabaya, East Java

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shahul Hameed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and bright hotel with superb service
It was a great experience staying at this nice hotel which was very clean and the staff extended their best service. It was strikingly pleasant when compared to a hotel that I stayed the previous 3 nights that turned out to be a great disappointment and disaster although that hotel was located in a much better locality and had an iconic name which didn’t meet my expectations at all. I look forward to visiting this chain of hotel in other cities too as they really made my day and compensated on the pleasantries lost at the previous hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Wimala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less than 5 star hotel but feels like 5 star.
This hotel is very good. It is very clean, it smells good. Most hotels in Indonesia smells cigarette smoke. Beds are very comfortable. Staffs are very friendly. Breakfast is very good with a lot of option. Breakfast staffs dance every morning during breakfast. We will come back.
Stayed 1 night in Apr 2023

10/10 Excellent

LEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel . Staffs are so Helpful and friendly.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel fair price
Stayed 1 night in Dec 2022

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
My stay was ok. I thought the choices for breakfast were excellent.
Stayed 2 nights in May 2022

8/10 Good

Ni Made Dwi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loves the breakfast from restaurant
Stayed 2 nights in Nov 2021
Response from Virginie on 18 Nov 2021
Dear Ibu Made Dwi, Thank you very for staying with us and for taking the time to give us your positive feedback on our buffet breakfast. We look forward to welcoming you back soon at HARRIS Bundaran Satelit Surabaya. Best regards Virginie Sandstrom General Manager

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour mais...
Un bon séjour dans un hôtel très correct, après plusieurs jours dans de petits hôtels souvent inconfortables, cela fait du bien. Chambre très confortable, plutôt grande et bien équipée avec notamment une grande télévision pouvant recevoir les chaînes HBO. Salle de bain atypique mais excellente douche. L'hôtel est un peu éloigné du centre et des lieux d'intérêt notamment la grande mosquée Al-Akbar. Sur le site il est mentionné 6 minutes à pied et en fait c'est plutôt 15 minutes...en voiture !! Il y a une piscine extérieure mais vu l'environnement urbain, c'est un peu bruyant. Je vais également mentionné le fait de mettre payé ma première Tourista en ayant uniquement pris le petit-déjeuner et dîner à l'hôtel. Pas forcément lié mais bon c'est dit, surtout que c'était après déjà deux mois en Asie !!
Stayed 1 night in Jan 2024

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023