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Reviews of Swiss-Belhotel Solo

4 out of 5
Swiss-Belhotel Solo
Jalan Ahmad Yani 45, Banjarsari, Surakarta, Jawa Tengah

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Agung

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Swiss-Belhotel Solo on 14 Nov 2023
Dear Mr Agung, Thank you so much for choosing Swiss-Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,

10/10 Excellent

Thomas

Stayed 1 night in Aug 2023
Response from Swiss Belhotel Solo on 1 Sep 2023
Dear Mr Thomas,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards, Swiss Belhotel Solo

4/10 Poor

KOK SENG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loud air conditioning systems and sound insulation of the room are terrible in the hotel room (due to no carpet in the hotel room) and upstairs of my unit repeatedly drags the chair and runs and jumps all day long in the room. Can't rest and sleep well during stay.
Stayed 2 nights in Mar 2023
Response from Swiss Belhotel Solo on 31 Mar 2023
Dear Mr. KOK SENG,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,

10/10 Excellent

Nelly

Stayed 1 night in Mar 2023
Response from Swiss Belhotel Solo on 25 Mar 2023
Dear Mrs.Nelly,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,

10/10 Excellent

Aline

Response from Swiss Belhotel Solo on 25 Mar 2023
Dear Mrs.Aline, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,

8/10 Good

Emilia

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice interior, feel new
Stayed 1 night in Jun 2022
Response from Swiss-belhotel Solo on 11 Jun 2022
Dear Mrs Emilia, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Solo
Stayed 1 night in Dec 2021
Response from Swiss Belhotel Solo on 6 Dec 2021
Dear Guest, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Swiss Belhotel is a well-known Hotel Group, we were staying for 2 nights. The Room is comfortable, clean, and spacious enough. Breakfast is delicious and tasty. Besides providing American breakfast there are also many traditional foods. Overall it was nice to stay in this hotel.
Stayed 2 nights in Oct 2021
Response from Swiss Belhotel Solo on 3 Nov 2021
Dear Mr Hadi Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards, Swiss Belhotel Solo

10/10 Excellent

Alwien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Swiss Belhotel Solo on 16 Sep 2021
Dear Alwien, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,

10/10 Excellent

Meyrisca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
International Standart
THe service is good, the rooms are quite large with large beds, nice bathrooms, spacious parking so we feel safe
Lobby is large
Bed is large
Nice bathroom
Stayed 1 night in Jun 2021

10/10 Excellent

Linna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Swiss Belhotel Solo on 9 Nov 2023
Dear Mrs LinnaThank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,

10/10 Excellent

beny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kamar besar ,bersih ,staff ramah,aroma kamar sedap se x.
Stayed 1 night in Jun 2023
Response from Swiss-belhotel Solo on 3 Jul 2023
Yth. Bapak Beny, Terima kasih atas waktu yang telah bapak luangkan untuk merekomendasikan danmemberikan ulasan tentang pengalaman bapak selama berada di Swiss-Belhotel Solo.Ulasan dari Bapak sangat berarti bagi kami.Kami menantikan untuk menyambut dan melayani bapak kembali di hotel kami di lain kesempatan.Terima Kasih.Hormat Kami,

8/10 Good

??

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
気持ち良く滞在できました。近辺にレストランが少ない事が悩みでした。
Stayed 23 nights in Jun 2023
Response from Swiss Belhotel Solo on 3 Jul 2023
Dear Guest,Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,

10/10 Excellent

Dayangku Farihah

Stayed 1 night in Apr 2023
Response from Swiss Belhotel Solo on 5 May 2023
Dear Mrs Dayangku Farihah, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,

10/10 Excellent

Nami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Swiss Belhotel Solo on 18 Mar 2023
Dear Mrs. Nami, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one!Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel to stay in Solo
Modern design , clean . Feel very comfortable to stay in Swiss Bell Htl Solo. Strategic Location too
Stayed 1 night in Jul 2022
Response from Swiss Belhotel Solo on 7 Jul 2022
Dear Guest, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat kecewa
Kecewa karena kamar berbau kurang enak seperti bekas pakai orang yg berkeringat, sarung bantal juga seperti bekas pakai karena bau, air shower sangat lemah tekanan air nya, kejernihan air kolam kurang sehingga jarak pandang pendek, rasa makanan saat breakfast biasa saja, saat check in WAJIB memberikan uang jaminan untuk kunci kartu, minta tambah air minum meskipun hanya 1 botol WAJIB BAYAR. PARAH!!!
Stayed 1 night in Mar 2022
Response from Swiss-Belhotel Solo on 23 Mar 2022
Yth. Bapak/Ibu ditempat, Terima kasih atas waktu yang telah Bapak/Ibu luangkan untuk memberikan ulasan tentang Swiss-Belhotel Solo. Kami mohon maaf atas ketidaknyamanan yang Bapak/Ibu alami terkait pengalaman yang Bapak/Ibu rasakan selama menginap di Swiss-Belhotel Solo. Masukan dari Ibu telah kami sampaikan kepada Department terkait agar melakukan evaluasi dan dapat memberikan pelayanan lebih baik lagi ke depannya. Semoga dapat berjumpa kembali pada kunjungan Bapak/Ibu mendatang. Terima kasih. Hormat Kami, Swiss-Belhotel Solo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Love the modern design of the hotel and it is still pretty clean. Keep up the good work.
Stayed 1 night in Dec 2021
Response from Swiss Belhotel Solo on 22 Dec 2021
Dear Guest, Thank you so much for choosing Swiss Belhotel Solo and for your review. We really hope that you have a great and memorable stay and vacation with us. Your feedback will be so useful for us to evaluate so that we could provide better services in the future for all guests. Hopefully, we could welcome and serve you again in the future. Have a great one! Best regards, Swiss Belhotel Solo