Search Beach Resorts & Hotels in Surfside

"Yes"

"Okay hotel"

"Very disappointing trip. Physical plant needs an upgrade. No amenities in the room not even a shower cap or a bar of soap. So many rules. Enforced for us for example no water bottles allowed at the pool. But smoking was not allowed however people who were smoking cigarettes by the pool nothing was said to them. I communicated this to Charlotte the AI Concierge and she never responded. "

"The bar was stocked but they would not serve. They made my husband go upstairs to the 9th floor which was a night club and had long lines. The front desk staff was amazing but the lady at the cafe area was extremely unfriendly. So much so, she saw us watching tv, turned it off. Other than that, it was a pleasant be cruise stay. "

"This is exactly what you expect. A high turnover, quick turn around hotel for cruises and waiting for flights. They do their best to turn rooms around for early check in and have a great system for cruise and airport shuttles. It's pretty bare bones in its offerings, but we would stay here again. It's an old property but they do make an effort to keep it clean and fresh. "

"Location is great. Rooms are ok"

"There was an incident with the fire department late Sunday. It caused issues with the A/C, hot water, and electricity. The staff didn’t do a good job communicating these issues and when they would be fixed. "

"Clean room"

"I wanted to love this place so much - the photos online made it seems so cute and clean. Upon walking up to our room (elevator was out of service) I felt totally duped. The floors were sticky, the ceiling looked like it had mold, the patio door didnt close, pillows were wet, not one thing was well maintained which would be fine if it was $200 a night - but for what we paid I found it unacceptable. Staff seemed miserable and were less than helpful. There was also major construction in the lot next door, which I know is out of their control (they should let you know or if you’re in that wing of the hotel maybe a disturbance discount) but waking up to that noise on a Saturday morning was a major bummer. Ugh I hate leaving a negative review, but I also hate being priced gauged on something totally not aligned with the quality. "