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Ulasan untuk Surestay Plus Hotel by Best Western Susanville

2.5 out of 5
Surestay Plus Hotel by Best Western Susanville
2785 Main Street, 2785, Susanville, CA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 257 dari 683 ulasan" "
Penilaian 8 - Bagus. 232 dari 683 ulasan" "
Penilaian 6 - Cukup Baik. 109 dari 683 ulasan" "
Penilaian 4 - Buruk. 58 dari 683 ulasan" "
Penilaian 2 - Sangat Buruk. 27 dari 683 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Diana

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everyone was great and the room was super comfy.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were comfortable however abandoned bowling alley across the street had vagrancy's loitering around, made the area feel like it was not safe.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

susan

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Old, room had an odor. Area around the tub was breaking up because of water leaks. Ice container was very dirty. One bedside light didn’t work and everything was very dusty. Bathroom was very small. The bed was comfortable.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Katelinde

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
It was great we like the complementary breakfast
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rhonda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great breakfast, clean and great price.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Summer

Bepergian bersama hewan peliharaan, Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Came here for my daughter’s highschool softball tournament for 3rd year in a row and stayed at the Super 8 Motel past years and it was clean, friendly and excellent customer service. Chose to stay here at the Best Western because we brought our new puppy with us. Huge mistake! The room was so gross, bathroom was foul, tub and toilet were so disgusting!! I actually had to stop looking because it was so incredibly gross!! The baseboards were scary with the amount of filth that they had on them. The walls looked fuzzy and had marks everywhere. I have never left a review good or bad for a hotel before, but this was one so foul and disgusting that I felt obligated to share with others. I wouldn’t let my family walk in the room with their shoes off and we keep everything up on the table, chairs or shelves because I was so afraid of what would crawl in our bags at night. We only had to stay one night, which was tough or else I would have cancelled my room and gone over to the Super 8 because they are dog friendly as well. I will never stay at this Best Western in Susanville ever again!! Best Westerns are normally pretty decent, middle of the road, but this one was absolutely disgusting. Walking into my daughters room at the super 8, because she stayed there with her team and the difference in cleanliness was noticed as soon as I stepped in her room. I felt so gross having to go back to our slum. Do yourself a favor and pass on the Best Western in Susanville

8/10 Bagus

John, Gig Harbor

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Marc

Disukai: Kebersihan, staf & layanan, fasilitas
Could use a renovation
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Samuel R

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The location was great
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

John, Pocatello

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was pretty nice, but there were some black hairs on the back top of the toilet by the towels. So I cleaned that off. Otherwise, sheets, and overall cleanliness were really good. It was a comfortable room, the guy at the desk was really professional, and told me where I could go for a run on an old railroad trail that was awesome. Buzz Johnson. I recommend it. I was looking forward to a good night sleep, but the traffic never stops. It is a trucking route, so you'd be wise to ask for a room as far back from the road as you can get.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

LINDA

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk was efficient and knowledgeable. Room was clean; beds good. Facility not full but room occupied above us sounded like elephants pounding. Why must motels stack guests rather than spread us out?
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Joyce

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked the TV channels. The light switches were dirty. I had to clean them with clorox wipes. The white wood going into the bathroom was very dirty. It was white after i cleaned it. We paid extra for the jetted bath tub but it looked disgusting and old. The wood trim did not get updated like the rest of the room. Very sad to pay for upgrades at a hotel and skimp on some areas. One sink did not have a stopper. This room, 145, should not be rented out until this is taken care of. The room looked very tacky and unclean. Lots of garbage in the parking lot. Room 146, we got changed to, dirty too and the fridge was making some kind of gurgling sound, we unplugged it. The price is not worth the 150.00 we had to spend. Best Western owners need to visit this location. Subpar compared to other properties we have visited and will not return to this location.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Chunghee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mostly good.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Benjamin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Irving

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Jake

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Leila, Everett

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

david

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Sandra, Shady Cove

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room and beds were okay, just could use some updating. The heaters in the rooms are old and do not work well. The staff was very nice and helpful when we requested help with the heater. They do offer an excellent breakfast at the restaurant next door. Nice hot, fresh with real eggs.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Christy, Redmond

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent place with jet tubs in room. WOW. Very very nice!
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

sherri

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Dolores

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Last night on the road
We encountered a horrible rain storm on our drive, so happy to see the motel. The room was comfortable and clean the bathroom was our only complaint We couldn't make the soap dispenser work, i had a bar of soap in my bag. too wet to go out to question if there was soap in the dispenser. The water was very scant but it all worked out.
Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Tom

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Ok for overnight stay. Heater was not working properly.. either full blown heat or had o shut it off. Room was dated. Breakfast was good.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Rosa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Dave, Salem

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was great. Checking in and out was easy, and both ladies were nice. When we checked in she gave us a great dinner recommendation that was in walking distance. Our room was clean and comfortable. Free breakfast next door was fabulous!!!
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Fred

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room was great. The only problem was that the floors needed scrubbed
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Jesse

Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
Excellent stay
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Robin, henderson

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Kelly

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Meh…but dog friendly
Easy location in the center of town & ample parking. Beds were worn to the point that the springs creaked at any movement. Lots of dust on light fixtures & moldings.
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

gary, Sammamish

Bepergian bersama teman
It was quiet and the breakfast next door at the lumberjack was a great concept for providing meals to the hotel guests. The refrig did no work and the heater was very noisy. for whatever reason there were a lot of flies in our room (killed over 7 of them)
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Jose Cesar

Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Therese

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

pam, Mercer Island

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

terry

Disukai: Staf & layanan, kondisi & fasilitas properti
A work in progress
Overnight stay and enjoyed the front desk staff and the (almost) remodeled room, two things left off their “to do list” finish the bathroom (some black mildew on caulking) and replace the (excessively) hard bed. The breakfast at “The LumberJack” made up for the other two misses
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Kristy, Bellevue

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Laura

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 7 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Patricia, Apache Junction

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and clean and comfortable, breakfast at Lumber Jack’s restaurant included was great!
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Donn

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
If you’re on the first floor you may have a very noisy upstairs neighbor. During my stay the people upstairs clumped around with hobnail boots, moved the furniture around scraping the floor, kids laughed and played and the TV was very loud. Fortunately they all went to sleep by 11 PM. When they moved out in the morning it was like they were moving a circus full of trailers and elehants all over the place into the parking lot. otherwise it was great.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Beckie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were great. The hotel is being remodeled one room at a time and we loved ours. There was a little problem with the bathroom door sticking and there could be a little more light in the alcove where the coffee maker and fridge are.
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Ernest

Disukai: Staf & layanan, kondisi & fasilitas properti
no info on dinning options. they were with other hotels further down the street
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Dixie, Vancouver

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love this place...great service and staff. Rooms clean and nicely done for an older hotel. The breakfast at Lumberjacks is always great !!!!
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Christopher G

The bathroom didn’t have soap of any kind……and then when they put soap in the bathroom…..it hardly came out
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Jeffrey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great except the noise from people staying in the room upstairs. Every step they took could be heard by us. It was fhe floor creaking with each step.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Caleb

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Brenda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Julie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were given vouchers for a very good complimentary breakfast at the restaurant nextdoor. Nice surprise!
Menginap 1 malam pada bulan September 2023