Search Hotels Near Taal Heritage Village, Taal

"a/c in excellent condition. Swimming pool is very nice. The staff are friendly and efficient."

"Clean room. Friendly staff"

"Everyone is nice and the manager is very friendly and accommodating!! Overall I would comeback "

"Beautiful views. Comfortable beds. Spacious Rooms."

"Room was good, the staff were helpful, and the beds were"

"Staff are good and accomodating. Parking is extra and paid another 400 pesos separately that is not mentioned upon booking. Room is smelly, no toilet tissue, must bring your own. Also, there electrical cords/wirings are visible and it has some safety concerns. Overall, all of these gaps must be mentioned upon booking so I can choose the right living space. Be transparent."

"Very clean. Very private. Lots of friendly and attentive staff without being intrusive. Will definitely make an effort to come again. "

"Nice pool, helpful staff."

"Staff were helpful and courteous. Room was awful. We booked premium room, but the room was terrible. It did not look similar to the picture that was advertised. The 3rd floor carpeting in the corridor was stained with pet urine and smelled awful. The elevator was tight and looked like it needed maintaining. We found pet excrement in carpeting. The room smelled smoke in a non smoking room and smells pet urine. The curtains were black in color where the original color was suppose to be white and appeared moldy. The bathroom floor tiles were moldy. Bedsheets appeared clean. No telephone in the room but you are asked to communicate by WhatsApp or Viber. I communicated through WhatsApp about a change in room but no reply even after checkout. We had to finally go to reception the next day prior to checkout to ask for another room. After much discussions, we were given a new room in the 4th floor. The new room was updated and cleaner. No clothes iron nor hair dryer in the room. Buy when requested, staff were able to accommodate right away. Check in seemed to take a long time. Checkout was ok. Seems there is only 1 staff in the reception area and security had to find someone to help during checkout. Perhaps staffing should be managed better by management. Security in the front entrance was excellent. Staff were courteous and professional. Management need to maintain the rooms better. Would not come back. "