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Reviews of Khaolak Palm Hill Resort

3 out of 5
Khaolak Palm Hill Resort
4/135 Moo 7, Khuk Khak, Takua Pa, Phang Nga

Reviews

6.2
Rating 10 - Excellent. 1 out of 13 reviews" "
Rating 8 - Good. 6 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

6.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and relaxing place
Nice gardens and swimming pool. Relaxing. Very good location. Wonderful staff. Breakfast just average and room smell humid.

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing nice to say, sadly.
In 40+ years of extensive travel, I have never felt the need to check out of a hotel ASAP. Unfortunately, I had to abandon a pre-paid day at this one. My recommendation in one word: AVOID. This is a dated, dilapidated, dirty, and perhaps even dangerous facility. We had to get out a day early due to mould-induced headache. The room air was moist and mildew, as was the bed linen. The floor was dirty, in the main and bath rooms. The curtains were punctured plastic with mould growing on them in several places. The furniture was non existent; not even a chair. The air-con was noisy, as was the plumbing. For concrete walls, there was a lot of incident noise from adjacent rooms. The 2 meagre towels were old, tissue thin, and, damp. The bed was hard, even by Thai standards. The breakfast was low quality and Spartan. The pool area looked inviting, though the chaise were limited and the cushions greasy. The pool water was frighteningly turbid, and black mould prevalent in the grout. The staff were almost consistently ill-dressed; no uniforms…shabby, Thai casual, and although I hate to say it, several of them should have used more soap in their personal grooming. When we checked out and complained, there was no apology offered (no misunderstanding here, as comms were in both English & Thai), nor was there any partial refund available. An intended romantic getaway break absolutely spoiled.

8/10 Good

Patrick Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bon accueil .Hotel familial à 300m de la plage et près de tous les commerces et restaurants.
Stayed 13 nights in Jan 2024

8/10 Good

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Sehr schöne und ruhige Lage, nur ca. 100 m von der Hauptstraße entfernt. Resort ist um einen Pool herum aufgebaut. Diverse Lokalitäten sind fußläufig in 5-10 Min zu erreichen. Frühstück ist Klasse, sollte fast jeden Geschmack bedienen. Personal ist sehr freundlich und versucht alle Wünsche zu erfüllen. Den Strand erreicht man zu Fuß nach ca 10 Min.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
ロケーションが良く、従業員の態度が丁寧
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Preis - Leistungsverhältnis. Große Zimmer mit zweckmäßiger Einrichtung. Zentrale und ruhige Lage. Sehr freundliches Personal.
Stayed 19 nights in Nov 2018

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suosittelen
Perus hotelli! Siisti mukava allasalue ja ystävällinen henkiläkunta
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Herzliches Hotelteam
Es ist ein sehr einfaches Hotel mit einem tollen Blick auf den Regenwald. Mit dem Mofa ist man in 5 min am Strand. Das Personal ist sehr freundlich. Wer auf besonderen Komfort versichten kann, ist hier richtig.
Stayed 11 nights in Dec 2017

6/10 Okay

Marion und Jako, Krefeld, NRW

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Bestes Hotel in der Stadt
Wir waren vor 3 Jahren bereits in diesem Hotel, wunderschöne Pool-Anlage inmitten einem Urwald. Leider müte die Anlage komplett saniert werden, alles sehr abgewohnt, Farbe blättert ab, Sanitär-Anlage veraltet, Poolanlage müßte ebenfalls komplett überholt werden.
Stayed 28 nights in Dec 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Für eine Übernachtung reicht es.
Hotel um die Ecke von der Hauptstraße. Für eine Nacht völlig ausreichend. Personal sehr freundlich, spricht leider sehr schlechtes englisch

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
fra 3,5 stjerne til en halv stjerne.
vi var der i 20 min. Beskidt, ulækkert og en sundheds farlig pool. Øv