Hotel Keluarga di Tembuku

"Outstanding hotel, exceptional service! From start to finish, our stay was nothing short of amazing. The entire team was warm, attentive, and genuinely dedicated to making guests feel welcome. A special shout-out to Astu, whose professionalism, kindness, and attention to detail went above and beyond. He anticipated our needs before we even had to ask, ensuring every moment of our stay was comfortable and enjoyable. Astu truly exceeded our expectations — he’s the kind of person who could run the...

"Highly recommend staying here! "

"Cleanliness - I was satisfied with all aspects of the service! It was such a nice hotel that I would stay there again! Thank you♡ for your kindness to the end! I would recommend it to any Japanese ♡"

"The staff at the Alena was very warm, welcoming & helpful. I only had one issue with my stay, which was everytime we turned on the shower we got a urine odor as though the previous guest urinated "

"Secara keseluruhan hotel ini hampir sempurna, sayangnya heater di private pool tidak berfungsi. Setelah menunggu 1 jam, air di kolam renangnya tetap saja tidak hangat. View dari kamar sangat indah."

"The villa was amazing!! The 3 bedrooms 3 bathrooms with a private pool was first class! Breakfast was amazing! Staff attentive, available, and professional! There's absolutely nothing negative. I definitely recommend it and that's where I'll return too."

"Nuestra estancia ha sido estupenda, por encima de nuestras espectativas"

"The customer service was outstanding. It started with the timeliness of answering questions before the start of the trip and didn’t end even after completing the stay. Thank you for your warm hospitality."