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"Cloe the deputy manager was awesome! We had a medical event & she absolutely owned it! Rang 111 with us, relayed info,organised taxi to ED,showed that extra genuine care by sending us with water and biscuits, made sure the night porter knew we would need access & checked in with us in the morning extending check out without us asking! She did all this with professionalism and respect and led her team to give a seamless friendly & efficient service. Would recommend without hesitation and 5 stars!!"

"Good service "

"The reception is warm and helpful"

"Stayed here for two nights room was lovely. Staff were very helpful. Breakfast was good. My only complaint is in the room. There isn’t a magnifying mirror as ladies like these to do our makeup with them ,other than that complimentary tea coffee soft drinks crisps and chocolate was lovely to find in the room. "

"Friendly staff and clean, spacious room with a big comfy bed"

"Lovely clean hotel. Food was excellent. Parking excellent and the staff above and beyond. The room was very spacious. Best I’ve stayed in for a long time. "

"Very helpful staff on Reception, in the Spa and Housekeeping. "

"Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment. "

"The staff where very welcoming and friendly, food was fantastic 👌"