Poolside bar

Reviews of Royal Hideaway Corales Beach, part of Barceló Hotel Group - Adults Only

5 out of 5
Royal Hideaway Corales Beach, part of Barceló Hotel Group - Adults Only
Avenida Virgen de Guadalupe 21, Adeje, Canary Islands

Reviews

9.8

Exceptional

Rating 10 - Excellent. 169 out of 197 reviews" "
Rating 8 - Good. 21 out of 197 reviews" "
Rating 6 - Okay. 4 out of 197 reviews" "
Rating 4 - Poor. 2 out of 197 reviews" "
Rating 2 - Terrible. 1 out of 197 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could not fault one thing about the hotel . Food , cleanliness, staff and rooms were all amazing !
Stayed 7 nights in Apr 2024
Response from Melania Herrera Guest Experience Manager on 4 May 2024
Dear Mr. Danny, Thank you very much for your kind feedback.Your commendations regarding our culinary offerings, the immaculate condition of our hotel, the professionalism of our staff, and the exceptional quality of our rooms are truly appreciated. It is heartening to know that our commitment to providing unique adult-only experiences has resonated with you. At Royal Hideaway Corales Beach - Adults Only, we strive to create an oasis of tranquility and luxury, and we are delighted that we could make your stay memorable.Thank you once again for choosing us for your stay in the beautiful Costa Adeje. Your satisfaction is our greatest reward.We look forward to welcoming you back for another memorable experience.Best wishes,Melania HerreraGuest Experience ManagerRoyal Hideaway Corales Resort 5*GL

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality and variety of restaurants was excellent. Staff were friendly and excellent with both quality of service and responsiveness. Only a few minutes stroll to the old village centre and the many restaurants and tapas bars. Room was amazing including large balcony overlooking the sea.
Stayed 8 nights in Feb 2024
Response from Susana Conde Guest Experience Manager, Royal Hid on 18 Feb 2024
Dear @David,First of all, we would like to thank you for sharing this great review of your recent stay at our Royal Hideaway Corales Resort 5*GL. We are delighted to know that you have enjoyed your stay with us.We greatly appreciate your mention of the quality of our restaurants, because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, and it is indeed very rewarding to read that they were able to conquer yours.Thank you also for your kind mention to our staff. It is wonderful that you received personalized service from our employees since this is one of our most important pillars, and your words confirm that we are doing things right and this motivates us to continue working hard.We are delighted to see that you really enjoyed the beauty and comfort of the room, facilities and location. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.Thank you again for your great feedback, we hope to welcome you back again for another stay here in Tenerife very soon.With warm regards, Susana CondeGuest Experience Manager,Royal Hideaway Corales Resort 5*GL

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious 10 day stay
It was perfect from start to finish. Reception, waiters, state of the rooms. All excellent.
Stayed 10 nights in Nov 2023
Response from Anaïs Auret Nadal, Guest Experience Manager on 2 Dec 2023
Dear John, Thank you very much for your kind feedback.We're thrilled to hear that our dedicated reception team contributed to a perfect start and finish to your stay. It's wonderful that our wait staff met your expectations with their excellent service, complementing the luxurious environment we strive to provide. Your recognition of the immaculate condition of our rooms and their comfort is greatly appreciated, as we aim to ensure every guest enjoys the stunning sea views and tranquility that our location offers.We look forward to welcoming you back for another memorable experience.Best wishes,Anaïs Auret Nadal, Guest Experience Manager

8/10 Good

Lise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great at the hotel apart from the sunbed situation. At times there were not enough sun beds and people were allowed to reserve them although hotel policy clearly stated they couldn’t. Pool man was unhelpful and clearly had preferred guests who could reserve the best beds every day
Stayed 7 nights in Nov 2023
Response from Valentina Hernández, Guest Experience Manager on 11 Nov 2023
Dear Guest, We appreciate that you took the time to share your experience with us.We are delighted to hear that you found our hotel clean and well-maintained, and that you enjoyed our services and room amenities. We strive to provide a comfortable and enjoyable stay for all our guests.We apologize for the inconvenience you experienced with the sunbed situation. We understand the importance of having enough sunbeds for all our guests and ensuring that our policies are followed. We will address this issue with our pool staff to ensure a fair and consistent approach for all guests. Your feedback is valuable to us, and we appreciate your understanding.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Valentina Hernández, Guest Experience Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb property. Everything is a 10/10 and I would recommend to anyone. The staff is, without question, the finest staff I have ever encountered anywhere in the world. Thank you.
Stayed 7 nights in Sep 2023
Response from Valentina Hernández, Guest Experience Manager on 11 Oct 2023
Dear Guest, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Valentina Hernández, Guest Experience Manager

10/10 Excellent

Sundeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Royal Hideaway Corales Beach. The staff were unbelievable helpful and friendly. We ate at a few of the restaurants on site and the food was incredible! The facilities were amazing and clean. Our room was phenomenal! We enjoyed our time at the infinity pool and always managed to get sun loungers. I would highly recommend this hotel to anyone thinking of visiting!
Stayed 5 nights in Sep 2023
Response from Luis Turmo Guest Experience Manager, Royal Hide on 23 Sep 2023
Dear Sundeep, Thank you so much for taking the time to share your wonderful experience at the Royal Hideaway Corales Beach. We're thrilled to hear that your stay was amazing and that you enjoyed our attentive and friendly staff.It's fantastic to know that you found our dining options to be incredible, and we're delighted that you had the chance to experience the fantastic facilities and the cleanliness that we pride ourselves on.We are especially pleased to hear that you found your room to be phenomenal, and that you were able to relax at the infinity pool with ease.Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back in the future, and we're committed to ensuring that each visit is just as exceptional as the last.Thank you for choosing the Royal Hideaway Corales Beach for your stay. Have a wonderful day!Warm regards,Luis TurmoGuest Experience Manager, Royal Hideaway Corales Resort 5* GL.

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful facility- new and very clean, modern and chic. Beautiful room with view on the ocean and sunset!very comfortable bed. Multiple amenities- several swimming pools, bars and very good restaurants. Every day we we’re finding new places! Beautiful views! Several different beaches near by. But the most important- excellent staff- very friendly and helpful! We will be back with family and friends!
Stayed 4 nights in Aug 2023
Response from Susana Conde - Guest Experience Manager on 4 Sep 2023
Dear @Irina,Thank you for your trust in our Royal Hideaway Corales Resort 5*GL, and thank you for taking the time to send your feedback of your recent stay with us. Our main goal is to give unforgettable experiences to our guests, so we are delighted to know we achieved to do so with you.We are delighted to see that you really enjoyed the beauty, comfort and cleanliness of the room and facilities. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.Thank you for your kind mention to our staff. We believe they are one of our most important pillars, and your words confirm that they are doing things right and this motivates us to continue working hard.Once again, thank you for your trust and your time, it will be a pleasure to welcome you back again.Best regards,

10/10 Excellent

Dana Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my 9 days stay. The hotel is beautiful, the views are breathtaking, staff is very polite, helpful and very welcoming, food choices are great! Overall the facility and staff deserve 7 stars. Thank you and hope to come back soon!
Stayed 9 nights in Aug 2023
Response from Guest Experience Manager on 29 Aug 2023
Dear Mrs. Elena,Thank you for your positive feedback.We are thrilled to hear that you loved your 9-day stay with us and found our hotel beautiful with breathtaking views. Our staff takes great pride in providing exceptional service, and we are delighted that they made you feel welcome and well taken care of. It is also great to know that you enjoyed our diverse food choices, as we strive to cater to the tastes of all our guests.Your kind words mean a lot to us, and we are honored to have earned your 7-star rating. We truly appreciate your feedback and look forward to welcoming you back in the future.We look forward to welcoming you back on a future occasion at Royal Hideaway Corales Resort 5*GL.Best regards,Melania HerreraGuest Experience ManagerRoyal Hideaway Corales Resort 5*GL

8/10 Good

Ágústa

Stayed 8 nights in Aug 2023
Response from Anaïs Auret Nadal, Guest Experience Manager on 1 Sep 2023
Estimada clienta,En primer lugar, agardecemos su confianza en Royal Hideaway Corales Resort 5*GL.Nos alegra saber que su estancia ha sido plenamente de su agrado y que ha podido disfrutar de todas nuestras instalaciones y, seguramente, de diferentes rincones de la isla. Deseamos de todo corazón que vuelvan a disfrutar de la experiencia Royal Hideaway tan pronto como sea posible.Cordialmente,

10/10 Excellent

alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff beautiful place
Stayed 10 nights in Jun 2023
Response from Katrin Milanova Guest Experience Manager Trainee on 3 Jul 2023
Dear Guest, Thank you very much for your kind feedback and for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Katrin MilanovaGuest Experience Manager Trainee

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff and stunning room. Would thoroughly recommend.
Stayed 7 nights in Jun 2023
Response from Luis Turmo Guest Experience Manager, Royal Hide on 20 Jun 2023
Dear Andrew, Thank you very much for your kind feedback.It's a great pleasure to receive your kind comments and we are delighted that you had a memorable experience with us. We appreciate your mention of the excellent service provided and that our high standards met with your approval. Our team is always prepared to go the extra mile to ensure the comfort of our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Luis TurmoGuest Experience Manager, Royal Hideaway Corales Resort 5*****GL.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and stellar service.
Stayed 7 nights in May 2023
Response from Katrin Milanova Guest Experience Manager Trainee on 4 Jun 2023
Dear Jessica,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Katrin MilanovaGuest Experience Manager Trainee

8/10 Good

David

Stayed 7 nights in May 2023
Response from Anaïs Auret Nadal, Guest Experience Manager on 4 Jun 2023
Dear Mr. David,First of all, thank you for your trust in Royal Hideaway Corales Resort 5*GL.We appreciate the rating you have given us to help other passengers to have a point of view about the establishment. Your satisfaction is our priority and we hope to see you again very soon.Yours sincerely,

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great team. Service was immaculate. Full 5* experience. We’ll definitely be back
Stayed 7 nights in May 2023
Response from Melania Herrera Guest Experience Manager Royal H on 29 May 2023
Dear Mr. Simon, First of all, we would like to thank you for your kind feedback about your recent stay at Royal Hideaway Corales Resort 5*GL.We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our staff being guest-orientated and welcoming at all times.Moreover, we are glad that you had a pleasant stay with us and appreciated our facilities. We look forward to welcoming you back for another memorable experience.Best wishes,Melania HerreraGuest Experience ManagerRoyal Hideaway Corales Resort 5*GL

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Susana Conde - Guest Experience Manager on 14 May 2023
Dear @Joachim,In name of our Royal Hideaway Corales Resort 5*GL, we thank you for the time you spent in rating your stay with us, and we hope we can welcome you soon.Best Regards,Susana CondeGuest Experience ManagerRoyal Hideaway Corales Resort 5*GL

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel with staff who couldn’t do enough and always had a smile.
Stayed 7 nights in Apr 2023
Response from Luis Turmo Guest Experience Manager, Royal Hide on 18 Apr 2023
Dear Mr. Ian, First of all, I would like to thank you very much for your kind feedback. Thank you for choosing to spend such an important event with us at the Royal Hideaway Corales Resort 5*****GL, where our goal is to make our home feel like yoursWe are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back for another memorable experience.Best wishes,Luis TurmoGuest Experience Manager, Royal Hideaway Corales Resort 5*****GL.

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Susana Conde - Guest Experience Manager on 14 May 2023
Dear @Susan,In name of our Royal Hideaway Corales Resort 5*GL, we thank you for the time you spent in rating your stay with us, and we hope we can welcome you soon.Best Regards,Susana CondeGuest Experience ManagerRoyal Hideaway Corales Resort 5*GL

10/10 Excellent

Kevin, Upminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious with amazing sea views from the huge balcony. The staff were outstanding - always smiling and happy to help with taxis/ restaurant reservations and any general questions. This was our second stay - and we'll definitely be back!! Thanks to everyone
Stayed 7 nights in Mar 2023
Response from Susana Conde - Guest Experience Manager on 14 May 2023
Dear @Joachim,In name of our Royal Hideaway Corales Resort 5*GL, we thank you for the time you spent in writting this great feedback of your stay with us.Thank you for pointing out the comfort of the room, we are fully aware of how important is in a hotel for the guests to feel comfortable in their rooms, so we are happy to know yours met your expectations, especially the views.Thank you also for your kind comments to our staff, we believe their kindness and service are one of our strengths, so we are pleased to know they contributed to make your stay unforgettable, and we will congratulate them all.Once again, thank you for your great feedback, it will be a pleasure tu welcome you back.Best Regards,Susana CondeGuest Experience ManagerRoyal Hideaway Corales Resort 5*GL

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent all round property.
Stayed 10 nights in Mar 2023
Response from Luis Turmo Guest Experience Manager, Royal Hide on 19 Mar 2023
Dear Ian, Thank you for making our Royal Hideaway Corales Resort 5*****GL your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Best wishes,Luis TurmoGuest Experience Manager, Royal Hideaway Corales Resort 5*****GL.

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Luis Turmo - Guest Experience Manager, on 4 Mar 2023
Dear Mrs. Helen, Thank you very much for your kind feeback. With warm regards,

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here for our babymoon and to celebrate our anniversary and it was such an unforgettable experience from the moment we arrived until the very end. Individual staff went out of their way to make us feel welcome, always greeting us with a warm smile. The room was spacious with a stunning view, clean and beautiful interior. The breakfast was good and well organised and well presented. Melania in particular was very helpful, kindly arranging appointments, flowers and an anniversary cake for us. We appreciated the complimentary chocolates and bottle of fizz as well as all other personal touches throughout stay. Camille and Melania kindly organised an island tour for us and all arrangements over phone and WhatsApp were incredibly helpful and personalised. Daniela at breakfast remembered our names and wished us well on our last day. Again, all these gestures make such a difference! Room service food was good and on-site and nearby restaurants were also great. The only slight disadvantage was that the nicest beach was a bit of a walk away and not many shops around but the promenade leading up to it was walkable, accessible and nice. There were nice essential shops on site, including a hair dresser and the spa was also super relaxing with great treatments for expecting mothers! The area is quiet which I prefer but walking distance to busier areas should you wish to explore more. I would highly recommend this resort! Lots of activities on site too. Thank you!
Response from Michelle Rieger Guest Experience Manager Royal on 16 Jan 2023
Dear Guest, Thank you for the great feedback of your recent holiday experience at our Royal Hideaway Corales Resort*****GL; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.We are also grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel.Thank you again for making us your choice hotel when visiting the area. We are thrilled you enjoyed your recent stay with us and hope that your experience at our establishment will create many fond memories for you to look back on.We look forward to welcoming you back again very soon !Kind regardsMichelle Rieger Guest Experience Manager Royal Hideaway Corales Resort*****GL

10/10 Excellent

Svetlana, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, super luxurious property, excellent service at the hotel. Some of the restaurants did not have best serve staff, but mainly an amazing experience
Response from Melania Herrera Guest Experience Manager Royal H on 9 Jan 2023
Dear Svetlana,We really appreciate that you took the time to share your experience with us.We are very pleased to know that you appreciated the room we accommodated you and thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.However, we are concerned by your comment concerning the service of any of our waiters and we will certainly be passing on your comments directly to management, however, we are pleased to learn that you had positive interactions with the majority of our team members and felt well looked after at all times, which is our ultimate goal.We look forward to the pleasure of welcoming you back on future occasions at Royal Hideaway Corales Resort 5*GL.Best wishes,Melania HerreraGuest Experience ManagerRoyal Hideaway Corales Resort 5*GL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
This is a fantastic resort with great staff, service and restaurants. It’s located in the best part of the Island next to a cove full of great restaurants as well so you are spoiled for choice. The rooms are large and all face the water and even better you don’t get the charter flight folks here in the area.
Stayed 7 nights in Dec 2022
Response from Michelle Rieger Guest Experience Manager Royal on 20 Dec 2022
Dear Guest, Thank you very much for such a positive review of your stay.We are glad to read that you really enjoyed our unbeatable location and that you found our hotel to be at a convenient location during your holidays in Tenerife. Moreover, we would like to thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes.We hope that your experience at our establishment will create many fond memories for you to look back on and look forward to serving you again in the future.Kind regards, Michelle Rieger Guest Experience Manager Royal Hideaway Corales Resort*****GL

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Relaxing at the pool (Adults only side - 5th Floor)
Stayed 7 nights in Oct 2022
Response from Anaïs Auret Nadal, Guest Experience Manager on 18 Oct 2022
Dear Mr. Anthony, First of all, thank you for your trust in Royal Hideaway Corales 5*****GL and for your kind feedback. We are happy to know that we have met your expectations and that we have lived up to your wishes. Your satisfaction is our priority. We are pleased that you enjoyed our facilities, such as our Infinity Pool, and the services it offers. Furthermore, we can see that you tasted our freshly sliced ham from our ham slicer at breakfast: What a delight!We hope you come back soon, to continue enjoying the island of Tenerife and all that we have to offer. Best regards,

4/10 Poor

tamsin

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Disappointing
Stayed 7 nights in Sep 2022
Response from Valentina Hernández, Guest Experience Manager on 9 Oct 2022
Dear guest,Thank you for the time you took out of your day to share your comments regarding your recent stay in our Royal Hideaway Corales Resort 5*GLWe sincerely regret and very surprised reading this feedback. Will be more than happy to have the oportunity to speak with you and know how could we improve your expectations. As a close-knit team, we are collectively committed to providing our guests with a superb experience. Our reputation and high return guest ratio attests that we usually get it right, so it is distressing not to have been able to in your case, for which we again apologise. Valentina Hernández, Guest Experience Manager

10/10 Excellent

Nirav Harshad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, staff are amazing, couldn't do enough. Too many to mention but a few are Mariana at reception, Andreas, Bryan & Jack next to the pool, Grafinnia and Yonathan plus many more at breakfast. 1st class Breakfast choice, amazing restaurants in the hotel but also just outside in La Caleta 2 min walk away.
Stayed 6 nights in Sep 2022
Response from Valentina Hernández Guest Experience Manager on 9 Sep 2022
Thank you very much for such a positive review of your stay. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. We also greatly appreciate your highlight on the good value of our breakfast choice. Our team of Chefs prepares for each service a wide variety of delicacies to cater to all dietary requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. It is indeed very rewarding that you found our hotel to be conveniently located as well.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Valentina HernándezGuest Experience Manager

10/10 Excellent

Joseph

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Jonel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2022
Response from Anaïs Auret Nadal, Guest Experience Manager on 2 Sep 2022
Dear Guest,First of all, thank you for your trust in Royal Hideaway Corales Resort 5*****GL.We are happy to know that we have lived up to your expectations. Your satisfaction is our priority. We hope you will come back very soon, both to visit the island and to visit us.We wish you an excellent day.Yours sincerely,

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with great facilities.
Stayed 2 nights in Aug 2022
Response from Sidney James W - Guest Experience Manager on 8 Aug 2022
Dear Kian, Thank you very much for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We look forward to having the pleasure of welcoming you back. Yours sincerely, Sidney James W - Guest Experience Manager

10/10 Excellent

NIgel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing facilities and food but even better staff.
Everything about the hotel is amazing. Top class. Pools, restaurants, spa etc. couldn’t be better. Quality of food is fantastic with all restaurants clearly taking their influence from the Michelin star chefs on the team. Place was 80% full but felt empty. Biggest asset the hotel is its staff. People couldn’t have done more for you across the whole team. Most friendly and service orientated team in any hotel I have stayed in. It’s clearly part of their culture and other businesses could learn a lot here. it’s all about the people and the top quality experience. We will definitely be back again soon.
Stayed 5 nights in Jul 2022
Response from Katrin Milanova Guest Experience Manager Traine on 3 Oct 2022
Dear Mr. Nigel, Firstly we would like to thank you for choosing our 5* hotel Royal Hideaway Corales Beach for your holidays, as well as for the positive review you shared.We would like to express our gratitude for your kind comments towards our staff. We are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, to our restaurant members, whose main purpose is to always offer an excellent service and top quality food.Once more, we thank you for sharing your experience with us and we look forward to welcoming you back for another memorable experience. Warmest regards,Katrin MilanovaGuest Experience Manager TraineeRoyal Hideaway Corales Resort 5* GL.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday again
This was our second stay at Corales Beach and we were not disappointed! Excellent hotel in every way and suits us as a couple without children. Fantastic restaurants close by the hotel. We would recommend La Caleta to anyone looking for a slightly quieter holiday. We will be back again I'm sure.
Stayed 10 nights in Jun 2022
Response from Sidney James W - Guest Experience Manager on 5 Jul 2022
Dear Peter, Thank you for choosing to stay with us at the Royal Hideaway Corales Resort 5*GL for your holiday In Tenerife, Spain. We are very pleased that you appreciated the high standards which we strive to uphold. We look forward to welcoming you back for another memorable experience. Yours sincerely, Sidney James W - Guest Experience Manager

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 5 nights in May 2022
Response from Anaïs Auret Nadal, Guest Experience Manager on 10 Jun 2022
Dear Mrs. Karina, Thank you for your positive feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. We are proud to know that we have lived up to your expectations. We look forward to welcoming you back on a future occasion. Best regards, Anaïs Auret Nadal, Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Anaïs Auret Nadal, Guest Experience Manager on 17 Jun 2022
Dear customer, First of all, thank you very much for your confidence in Royal Hideaway Corales Resort 5*****GL. We are happy to know that we have met your expectations and that we are up to the task of satisfying your wishes. We hope you will visit us again soon. Yours sincerely,

10/10 Excellent

T

Stayed 4 nights in Apr 2022
Response from Anaïs Auret Nadal, Guest Experience Manager on 17 Jun 2022
Dear customer, First of all, thank you very much for your confidence in Royal Hideaway Corales Resort 5*****GL. We are happy to know that we have met your expectations and that we are up to the task of satisfying your wishes. We hope you will visit us again soon. Yours sincerely,

10/10 Excellent

su ah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very good
Stayed 7 nights in Apr 2022
Response from Anaïs Auret Nadal, Guest Experience Manager on 29 Apr 2022
Dear Mr. Su, Thank you for such a positive review. We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible. We look forward to welcoming you back on a future occasion. Best regards, Anaïs Auret Nadal, Guest Experience Manager

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022
Response from Luis Turmo - Guest Experience Manager on 11 May 2022
Dear Ms. Nancy, Thank you very much for taking the time to rate us. Please do not hesitate to contact us if you need anything. Yours sincerely, taking you time for valorating us.

10/10 Excellent

Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% best hotel in Adeje
Stayed 4 nights in Dec 2021
Response from Michelle Rieger Guest Experience Manager Royal H on 3 Apr 2022
Dear Elisabet, It was a pleasure to receive this great review. We are very pleased that you had a memorable experience and everything met your expectations. We look forward to welcoming you back on a future occasion. Best regards, Michelle Rieger Guest Experience Manager Royal Hideaway Corales Resort*****GL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Kevin, Upminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge - with an equally impressive balcony. Everything was spotless - and nothing too much trouble for any of the superb staff. Breakfast was great - the choice was amazing. One suggestion - there is an egg station where freshly cooked eggs are available to order. I think these should be individually cooked to order and not left warming (fried eggs) or re-heated (poached eggs) as they are not hot enough when served. Similarly, the scrambled eggs are in a large pan to serve yourself - and are also not hot enough. We thoroughly enjoyed out one week stay and will definitely return.
Stayed 5 nights in Feb 2022
Response from Michelle Rieger Guest Experience Manager Royal H on 15 Feb 2022
Dear Kevin, Thank you for your review. We are pleased you enjoyed your time with us and our amazing staff made a lasting impression. Nevertheless, we have noted your comment; your feedback will be addressed with our team and will prove useful as we work towards improving our services. We hope to welcome you back in the future. Best wishes, Michelle Rieger Guest Experience Manager Royal Hideaway Corales Resort*****GL

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

aine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2022

10/10 Excellent

Yasmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and lovely . 10/10 would come again
Stayed 8 nights in Jan 2022
Response from Anaïs Auret Nadal, Guest Experience Manager on 5 Feb 2022
Dear Mrs. Yasmin, We are glad to receive such a positive review! We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively. It will be a pleasure to welcome you back and we will make sure that your experience will be as positive as the last one. We look forward to welcoming you and your family on your next trip. Best wishes, Anaïs Auret Nadal, Guest Experience Manager

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2022

10/10 Excellent

Petur Thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Tenerife, we love it!
This hotel has everything tip top 100%. We love to stay there.
Stayed 10 nights in Dec 2021
Response from Michelle Rieger, Guest Experience Manager on 17 Dec 2021
Dear Petur Thor, Thank you for taking the time to review your stay. It is a pleasure to know that you had such a nice stay with us. The satisfaction of our guests is a top priority, so your positive feedback is very rewarding. We look forward to welcoming you back in the future. Kind regards, Michelle Rieger, Guest Experience Manager

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cool hotel
Excellent hotel. Modern and contemporary. Staff super helpful. Location more of a traditional Spainish feel which was perfect for us.
Stayed 7 nights in Nov 2021
Response from Carla Isari, Royal Concierge on 10 Dec 2021
Dear Mark, Thank you for this positive feedback. We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to welcoming you back for another memorable experience. Best wishes, Carla Isari, Royal Concierge

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great rooms and excellent service. Nice pools. Big gym and good kit.
Stayed 5 nights in Oct 2021
Response from Carla Isari Díaz, Royal Concierge on 19 Oct 2021
Dear Alastair, Thank you for sharing your positive review. We are so glad that everything met your expectations during your stay with us. It would be an absolute pleasure to welcome you again in the future. Best regards, Carla Isari Díaz, Royal Concierge

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good but could still be better
Overall a pretty good experience. Very attentive and friendly staff who work very hard to get things right. Drinks pricing ridiculous on some items i.e. Nearly 6 EUROS for a small bottle of fizzy water. Having to queue up to get into pool area that doesn't open until 09:30 not what is expected at a 5 star resort.
Stayed 10 nights in Sep 2021
Response from Ricaurter González, Director Royal Concierge on 30 Sep 2021
Dear Mr. Ian, Thank you for reviewing your stay with us. We are very pleased to hear that you enjoyed our hotel's relaxing atmosphere. We are proud of the high level of personal service that we offer, so it is also rewarding to receive your positive feedback about our team members. Regarding the swimming pool timeline, we took note and aware managers to have it in mind as an improvement. We hope to welcome you again in the future. All the best! Ricaurter González, Director Royal Concierge