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"This hotel was amazing! We absolutely loved our stay and it was the standard by which I measured all the other hotels on my trip throughout Japan. We stayed here for 5 nights. When we arrived, I was immediately welcomed by the staff and received my room expeditiously. The hotel itself is beautiful and very conveniently located above a major metro station, although I never heard any trains from my room while I was there. The room itself was very comfortable! We had 1.5 bathrooms and were on the top floor! I don’t remember which room option I booked but this one was very comfortable. It felt like a small apartment. The beds were comfortable, you have control of the thermostat, the bathrooms were great. The breakfast was excellent! We did 2 days at the breakfast buffet- one day had the steak, the other day didn’t so I’m not sure why, or if the steak was only a special thing for their New Years price (bc it was more expensive that day). But regardless, it was an excellent international breakfast in a beautiful ballroom both days and we thoroughly enjoyed it. So yeah! Truly, no complaints about this hotel, they are top tier and we really enjoyed the stay. Thank you hotel Grasmere Monterey! "

"Staff was great"

"The staff were all very courteous and professional. Rooms cleaned well daily. Location is perfect. Just right across the high end flagship retail stores as well as Daimaru Department Store."