Cari Resor di Tepotzotlán

"El servicio es pésimo. La pasamos fatal. Nadie te atiende. El trato es horrible. A las 8 de la noche nos dijeron si no les gusta vayanse. Prácticamente nos corrieron"

"Excelente opción Muy conveniente en ubicación e instalaciones muy cómodas. La atención de todo el personal es muy buena"

"We were three women on our own. Alejandro, the doorman was amazing. He learned all three of our names and used them correctly whenever he saw us. He was extremely polite and helpful. Always asked permission before entering our rooms to help with something. Alejandro is a huge asset to this beautiful hotel. Another wonderful perk: we were given a separate key for a nice lounge with food and bathrooms before our rooms were ready and after checkout for us to have a place to use as needed all...

"Bienvenido "

"This hotel has excellent service. My kids got sick. They have a doctor you can call to get service. The nurse came within an hour, set up IVs and medication. The sheets were changed at 3 am. They have 24/7 cleaning service. Very grateful and pleased with all the attention. They have nurses that take your blood pressure on call since Mexico city is in high elevation. The restaurants were very good. I would certainly come back to this hotel. "

"Service was amazing, rooms were so clean. Breakfast was great, as well as the 24 hour cafe. "

"everything very well in quaint cool spot around residential Lomas"

"la alfombra de la habitacion estaba sucia y con manchas de cloro"