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"The view from the room directly overlooked the Teatro Al Massimo. The sunsets were amazing and the room could not have been cleaner. Gianni waited over an hour for us to accommodate our early check-in. Snacks and coffee were stored in the kitchen for our use and the room was quiet— two floors above ground floor. Elevator works which in other properties may or may not be the case. “A”."

"A wonderfully located, appointed, and incredible friendly staff and ownership. Anya and Francesco were so incredibly nice. The location is 100mtrs from the main piazza and main walking street. We would all go back in a heart beat"

"Had a wonderful stay in Palermo! The room was beautiful, clean, cozy, and the location was steps away from everything I wanted to be close to in the city. Will absolutely rebook this place the next time I’m in Palermo!"

"The location was lovely and overall the hotel was a great choice . However I do feel that in some instances attention to detail was lacking : in the rooms - no replacement toilet rolls ; problems with no hot water for 2 of the 3 days we were there and no apology or explanation until it was raised on check-out . Room door soundproofing was also poor. Milk at breakfast was lumpy one of the mornings (did not try again) and panicked and muffin on the cooked menu were frozen through so obviously not...

"The rooms were very clean and extremely centrally located with lots of action around and plenty of places to eat. The people that were very kind and really helped me out on my arrival as well as my departure. I would stay there again any day."

"Wonderful place with new amenities and well maintained, located near the train. Our only issue was the noise, we were not able to sleep and needed to get a room elsewhere for the second night of our two night stay."

"The poeta is our favorite hotel. We have stayed here over seven times and will continue to do so. It is a relaxing respite in the vibrant city of Palermo."

"Breakfast was nice ."

"Belmonte102 is not a luxury suite as advertised but it is comfortable and in a great location. The doorman was very helpful and we thank him. Breakfast was included and sufficient, there were no other amenities. Would recommend based on location."