"The good: staff was over the top friendly, cheerful, helpful, couldn’t do enough for you. The restaurant Drift is amazing. Bar is great, food is excellent, service above and beyond.
The not so good: Beach chairs are reserved at 7am when they open but aren’t physically sat in until 10:30-11:00. We got to the beach at 8:30 and got chairs but not along the waters edge while we watched the chairs in front of us sitting empty for 3 hours. Doesn’t seem right or fair to me.
Our room was immaculate however we were given a 1st floor standard room with no view - shame on me for using Hotels.com and not understanding which building my room was in. We were in the older building and it was noisy as the occupants above us were stomping around late into the night. Always ask for the NEW tower when booking a room. Our room was equipped with a full kitchen which was a surprise but of
no use to us for a one night stay.
It’s a fantastic family oriented resort and I highly recommend it for families with young children.
"
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