Cari Kastel di The Berkshires

"What a great find! Fantastic accommodations with great customer service. My kids asked if they could take the pull out couch home with them it was so comfy. We enjoyed the pool and hot tub. The staff graciously allowed us a late checkout and the maintenance and grounds crew was impressive. They kept the parking lot clear through a 2 ft snow storm. "

" Nice staff - beautiful hotel!"

"Great stay. Comfortable hotel and very friendly staff. Restaurant is very good. "

"generally good"

"Great place, room was clean and spacious. Breakfast time could last a little longer though, ending time was 9:30am, maybe extending until 11am is best. But overall was great. "

"Clean room, kind and attentive staff"

"Nice location and beautiful lobby. "

"The room was large, clean and comfortable. The breakfast was good and the staff was great. The hotel is a little bit quaint which I enjoy and why I go there. The only issue was the shower took a while for the water to heat up."

"Awesome "

"Wow. This hotel is such a great find. Not only is it clean and unique, the rooms are large and the staff are super helpful and nice. Breakfast was nice. The pool was slightly colder than I expected but it was 5 degrees outside and windy so its understandable. The hot tub was very comfortable. I would love to stay here again. My kids said this is their favorite hotel we have ever stayed at which is high praise since we travel frequently and have stayed in a ton of hotels!"

"Room was beautiful. Comfortable bed, excellent breakfast and a wonderful staff make this a great place for a weekend in Lenox. "

"The room and amenities were amazing. "